Sales Development Representative (Setter)

Company Summary

Publishing.com empowers individuals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of writing, publishing, and selling books and audiobooks on major platforms like Amazon and Audible. We are thrilled to announce that Publishing.com has been recognized as the 19th fastest-growing private company in America for 2023, according to the prestigious Inc. 5000 list. Over the past two years, we've experienced an incredible 30% year-over-year growth and expanded our team by 500%. Recently, we hit a major milestone by helping 60,000+ students through our programs.

Our mission is to become the premier destination for all publishing-related needs. In line with this vision, we are excited to announce the launch of our latest innovation, Publishing.ai, a software designed to revolutionize the publishing industry further. This year marks a significant milestone in our journey toward achieving our goal, as we continue to expand our offerings and support our community of publishers.

About The Role

We are seeking a high-energy, motivated Sales Development Representative (Setter) to join our dynamic sales team. This full-time, in-house position is ideal for someone looking to build a career in sales, offering the chance to be part of a mission-driven, high-performing team that loves to win. We also foster a culture that gives everyone opportunities to advance within the sales team. If you are ambitious, customer-obsessed, success-driven, and thrive in a fast-paced environment, we encourage you to apply. 

Responsibilities

• Start every day with a drive to exceed your given sales KPIs. 
• Conduct 5-7 hour-long, real-time calls daily with prospects via phone and Zoom.
• Deliver top-tier pre-sales customer service, addressing every customer question or concern thoroughly.
• Drive team momentum by setting up appointments and following up with leads for the internal sales team.
• Constantly optimize your sales pipeline for success.
• Relay crucial information to Closers to ensure optimal collaboration and client conversion.
• Note: this role does not include cold calling

Requirements

• Unwavering focus on achieving sales goals.
• 1+ years of recent experience as a Sales Development Representative (SDR), ideally in a B2C context OR a sales course certification from an organization like Grant Cardone or Jeremy Miner
• Experience conducting sales calls that end in a closed deal.
• Strong command of English, both written and spoken.
• Willingness to be coached and improve skills continuously.
• Proficiency in computer and CRM skills, with HubSpot experience being a plus.

Expectations

• Commitment to a 50+ hour work week, including flexibility to work during weekends, evenings, and mornings.
• Punctuality for all calls and meetings.
• Demonstrated relentless work ethic with impeccable attention to detail.
• Drive to deliver unparalleled customer service. 
• Ability to rapidly adapt and implement specific communication styles.
• Professional attire and presentation style.
• Active engagement in ongoing training and coaching.
• Commitment to attending daily and weekly team meetings.
• Aspiration to progress within the sales department to a Closer role.

Compensation

• OTE (On-Target Earnings): Base + bonus, $55K - up to $130K. 
• Bonus and commission are based on performance.

Why Publishing.com?

At Publishing.com, our dedication to our mission and core values isn't just talk; it's reflected in how we treat our team. We believe in nurturing our employees' well-being, supporting their families, and empowering them to contribute to their communities. Here's how we stand out:

• Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023
• We are a completely remote team located worldwide with 100+ employees
• We have great benefits including paid time off (PTO), competitive health, vision, and dental benefits, 401k, and team socials...yes, even remotely
• We care about our culture deeply and live by our company values (1) Service that WOWs, (2) Ultimate Team Player, (3) Great Freakin' Attitude, (4) Billion Dollar Standards
• We encourage learning, growth, and continuous improvement and create meaningful programs to support our employees' professional development
• If you want to join a team on the ground floor, this is your chance: we are expanding beyond being an education company to become the one-stop shop for all your self-publishing needs