ACCOUNT DIRECTOR – MSP (Managed Service Provider)

Position:

Job Description:

Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets.

Find more information about us on our page: arrow.com/globalecs/

And watching the following Arrow Corporate Video – YouTube

ACCOUNT DIRECTOR – MSP (Managed Service Provider)

Arrow’s Enterprise Computing Solutions is looking for an Account Director – MSP (Managed Service Provider). In this position, you will be responsible for acquiring, developing, and retaining business within a named set of partner accounts across the Arrow ECS Vendor Portfolio. Your role will involve continuous relationship development between the business area, regional teams, and the vendors to ensure trust and support of business objectives.

What will you be doing at Arrow ECS?

• You will be responsible for maximizing sales of Arrow ECS portfolio into each Partner to include all products, (predefined company) solutions and services.
• Articulating the overall value proposition of Arrow ECS and our predefined company solutions.
• Owning, developing, maintaining, and executing a Partner Account Plan within each Partner.
• Utilize relevant vendor programs and initiatives to leverage the profitability and growth within each Partner.
• Ownership and reporting on each Partner including forecast and monthly predictions with accurate, concise and timely information on lead management, pipeline and key deals.
• Conducting regular meetings with each Partner to include QBR's, Executive, Marketing, Finance and Technical to drive the Partner Account Plan.
• Interfacing with all contact points within each Partner from senior decision makers, sales, procurement through to finance with a view to getting higher, wider, and deeper into each Partner.
• Regular Collaboration with the relevant Sales Operations Team.
• Keeping Customer information and Contacts accurate and up to date on all systems.
• Maintaining the required sales/technical accreditations for key vendors.
• Arranging Executive Sponsor engagement & regular reviews.

What are we looking for?

• About 3-5 years of experience in account management in a similar position in the sector or within a relevant sector. Preferred: Telecom/Networking/Cybersecurity.
• Strong knowledge of the market, and a good understanding of the added value that a distributor provides to the channel.
• Can build and develop strategic business relationships.
• You have interacted with high-level stakeholders from large accounts.
• Strong negotiation skills.
• Great time management and working with short timelines.
• Experience in long-term and short-term forecasting.
• Effective communication with people at all levels.
• Business fluency in English.
• Ability to travel up to 50%.
• Flexibility to work out of standard working hours due to the nature of this role and base of needs.

What is in it for you?

• Competitive and attractive employee compensation package - salary consists of base and variable compensation.
• Car allowance
• Reliable & trusting work environment
• Cooperative team with flat structures and communication
• Professional and personal development

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.

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