Systems Engineer (AU Managed Services, Home-based)

Schedule: Monday – Friday (06:00 AM – 03:00 PM or 07:00 AM – 04:00 PM Manila time) 

What are we looking for? 

Skills Required:  

• Minimum 5 years’ experience in an Infrastructure Support role.  
• Microsoft 365, Microsoft Azure, Microsoft server operating system - 2012 or above.  
• Microsoft Active Directory (DNS, DHCP, Site &Services, GPO), Microsoft Exchange 2013 or above.  
• VMware vSphere 6.0 or above / Hyper V.  
• Background in IT, computer systems engineering, or systems engineering

Nice to Have: 

• Backup Technologies, including Commvault, Veaam, Backup Exec, NAS experience.  
• Network fundamentals.  
• Anti-Virus Technologies, including Symantec, Trend and Sophos.  
• Citrix and RDS services.  
• Web & Email Proxy Services including zScaler, MimeCast. 

What will you do? 

• Provide technical infrastructure support.  
• Manage and resolve client incidents and requests to meet required SLA’s working from a queue and assigned tickets.  
• Amend and maintain technical documentation and knowledge base for our customer environments.  
• Provide an escalation point for the level one support teams.  
• Help build out, maintain and troubleshoot our rapidly expanding infrastructure.  
• Adhere to Incident, Security, Problem and Change Management processes as per company’s customer standards (ITIL Framework).  
• To provide after hours on-call assistance and/or escalation on a rotating basis.  
• Always comply with the company’s information security policies and procedures. 

Join the awesome team and enjoy these benefits & perks:

• Home-based
• Medical, Dental Coverage and Life insurance
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organizations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.