Job Level: W2T Consultant
Job Location: Remote
Travel Expectations: Up to 10% on average
Job Classification: Temporary (W2T), Contractor (1099)
Join Centric Consulting – A Culture You’ll Love
At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.
In this role, you will:
- Work with the client to translate project requirements, and ensure schedules and budgets stay on track using standard management methodology.
- Lead project team members, and provide ongoing feedback, supporting them in their efforts to meet project goals and create unmatched client experiences.
- Ensure project deliverables meet our Delivery Excellence expectations.
- Partner with our clients to resolve issues.
- Build valued working relationships with business and technical subject matter experts on the teams and with executives.
- Communicate project plans, status reports, communication plans and other documents and presentations.
- Collaborate with Centric leadership and account managers, identifying ways to enhance client relationships and the internal Centric culture.
Who you are:
- 5-7 years of experience as a Project Manager with consulting experience or industry background.
- Senior-level Project Manager that will challenge the group on how to move forward
- Experience leading both Waterfall and Agile projects
- Experience in virtual project team management
- Technical writing skills (project documentation/deliverables)
- Expertise with Project Management Methodology concepts (including Agile and waterfall approaches)
- Translate technical concepts into layman's terms is an essential skill.
- Contact Center experience
- IVR or IVA experience
- Five9s - would give competitive advantage
- Can manage the specifics, comfortable with keeping teams in their lanes and owning their tasks
- Can use data to tell the story on how the project is going - not feelings
- Can manage the weeds without them being in them
- Does not need to manage the strategy - Program Manager is there for that
- Have to be comfortable driving
Total Rewards: We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.
- Remote and Hybrid Work
- Time Off When You Need It
- Benefits That Flex
- Professional Development
While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.
Discover more about our benefits by exploring additional details here benefits .
Who We Are:
Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.
Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.
What Makes Centric a Great Place to Work?
We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.
