Sales Development Representative

Description

monday.com gives everyone the power to build and improve the way their organisation runs.

We’ve been helping businesses create and shape the tools they need to run every aspect of their work since 2012 and since then we have grown to $216.9M in Revenue supporting business such as Flight Centre, Canva, David Jones, Uber and Office Works. Today we are continuing to grow and are looking for the next generation of monday.com talent who are the best at what they do.

Given the big success we have had so far this year, we are continuing to grow and are on the hunt for our next generation of sales development representatives supporting our APAC region. Our focus remains in the mid-market and enterprise space across new and existing business and we are looking to fill multiple roles supporting our inbound motion as well as building our strategy to help support existing customers get the most from monday. There’s never been a more exciting time to join.

As a Sales Development Representative you’ll be working closely with the Sales Development Manager, Account Executives and marketing team to create and qualify new and expansion pipeline for aligned account executives to close.

As a Sales Development Representative, you’ll:

About The Role

• Handle inbound requests from potential prospects interested in exploring monday.com
• Comprehensively qualify prospects according to our MEDDPICC methodology and set up meetings with product consultants (our Account Executives).
• Cross-sell and multi-thread across accounts to drive value of the monday.com product.
• Collaborate effectively with team members, sales counterparts, and cross-functional parties
• Create and maintain strong internal relationships
• Proactively design performance optimisation plans to improve key metrics and results (SQLs, opportunities, pipeline generation, won ARR, etc.)
• Maintain high levels of quality activity
• Effectively manage pipeline and nurtures unconverted leads

Requirements

• Minimum 1 year prior experience, in SaaS preferred
• Strong communication skills-written and verbal with the ability to connect with an influence C-suite
• Passion for the product and talking to our customers to learn more about their needs
• Good time management and analytical skills
• Experience carrying and exceeding KPIs and targets
• Confident and driven with the ability to drive and own the strategy
• Ability to thrive in a fast-paced environment
• Please note that this is a hybrid position of 3 days/week in our Sydney office.

Social Title

Business Development Representative

About The Team (Internal)

As an Outbound SDR (Sales Development Representative) specializing in verticals, you’ll play a pivotal role in generating qualified leads and building a robust pipeline for our sales team. You’ll be responsible for proactively reaching out to ideal prospects within specific verticals, qualifying their needs and pain points, and setting valuable appointments with the Account Executives team. This is a results-oriented position where your proactive and creative/strategical approach, excellent communication skills, and industry knowledge will be key to your success.

Internal requirements

• Strong communication and interpersonal skills, with the ability to build rapport and engage prospects in meaningful conversations.
• Excellent time management and organizational skills, adapt at multitasking and prioritizing effectively.
• Proficient in CRM software and data analysis tools (Salesforce)
• Passion for learning and a continuous improvement mindset.
• Competitive spirit and drive to exceed quota and win deals. Self-starter, goal oriented
• Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
• Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solution
• Demonstrated knowledge of your assigned vertical and its key decision-makers.
• Proven ability to identify and overcome sales objections.
• Experience with cold calling and email outreach best practices.

Curious:  Eagerness to learn about the product, market, and customer needs.

Strong communicator: Clear, concise, and persuasive verbal and written communication.

Resilient: Ability to handle rejection and maintain motivation.

Organised: Efficient time management and ability to prioritize tasks.

Adaptable/Coachable: Flexibility to adjust strategies and approaches based on feedback and changing circumstances.

Driven (motivation and drive): Clear why and purpose for the product and the role.