With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and enhance revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
In this role, you will:
Research, monitor, and articulate competitors business and product strategies to a diverse set of audiences.
Support field teams with global competitive training (in partnership with Sales Enablement), scalable self-serve competitive assets (internal and external facing), as well as high touch support on sales deals and in competitive situations with customers (present to prospects and customers if needed).
Support the delivery of regular insights for company-wide briefings and department specific updates (Company all hands, Product Summits, C-staff meetings, Sales Kickoff, Sales & Success Training); deliver actionable and impactful insights and recommendations.
Work with cross-functional teams (e.g., Product, Marketing, Sales, Finance, and Legal) to ensure competitive insights are incorporated into decision making.
Please apply if:
5-7+ years of competitive intelligence, market intelligence, product, sales, and/or pre-sales experience.
Technical proficiency and curiosity. You enjoy getting into the details with software products and understand how they fit within established and constantly evolving markets.
Attention to detail, including documenting analyses, results and processes to drive scale across the team.
Able to distill large amounts of information into compelling stories and presentations.
Strong analytical and critical-thinking skills, with the ability to draw insights from complex data sets.
Executive presence and ability to deliver compelling presentations to a wide range of audiences including executive management, sales teams, and customers.
Ability to prioritize multiple concurrent initiatives and quickly switch focus across domain areas.
Preferred Qualifications:
Experience working in the hospitality or restaurant software spaces, and/or B2B SaaS
Experience with Competitive Intelligence and have been certified through accredited providers.
Field-facing experience working with customers in a sales or customer success capacity.
Shown understanding of enterprise software or SaaS economics; comfortable reviewing a 10-K or S-1 to extract insights.
Hands-on experience in performing analysis using Preset or similar BI tools.
Experience in market research and quantitative analysis, including pricing research.
Benefits:
Paid Time Off - 20 days a year
Birthday/celebration PTO - 1 day
Annual company weeks off
Flexible sick time off
Paid volunteer time
Parental Leave Benefits
Dental & Vision Insurance
Life & Disability Insurance
Group RRSP and DPSP
Major Medical Insurance (dependent care options)
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Canada located role is $130,000-150,000 CAD.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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