The Senior Director, National Field Medical Affairs, Oncology, is responsible for creating, leading, and inspiring a large national Clinical Science Liaison and Genomic Science Liaison teams, focused on enhancing patient outcomes through improved customer engagement. The Senior Director, National Field Medical Affairs, Oncology will establish the long-term vision, strategy, plans, objectives and infrastructure across the collective field medical teams. They will form strategic partnerships with Senior Leaders across the organization including to create the long-term vision and strategic / tactical plan for regions and individual territories.
The Senior Director, National Field Medical Affairs, Oncology plays a crucial role in facilitating strong field oncology relationships across the healthcare landscape with external scientific, medical, and patient communities, and is expected to build relationships with key customers through expert peer-to-peer engagements. By maintaining a high-level understanding of customer needs across their network’s therapeutic areas at a national level, they are expected to understand and evaluate the organization’s opportunities and constraints to advance the care continuum and the delivery of healthcare through broad clinical and population health research opportunities and build capabilities with an enterprise mindset.
In addition to leading and supporting the Field Medical teams, the Senior Director, National Field Medical Affairs, Oncology also serves as a Strategic Priority Owner of other Field Medical and broader guardant health initiatives.
Key Accountabilities
• Create, lead and set vision, objectives, and goals for the national Field Medical Oncology team in alignment with business needs, in response to the changing healthcare landscape and customer needs, in order to increase customer satisfaction and improve outcomes.
• Build, inspire, and lead through ambiguity and significant change, as well as with and without specific authority, the Field Medical Oncology team to support the end to end customer experience across regions; identify the right talent as well as provide strategic professional development, mentorship and coaching to facilitate the evolution of the Field Medical team
• Maintain effective and regular two-way communication with Sales, Marketing and Medical team partners to create a continuous feedback loop of information and insights to interpret and co-create the medical strategy
• Inspire and lead the Field Medical, Oncology team to ensure operation at full potential, consistent delivery above and beyond for customers, patients, and healthcare stakeholders while leveraging Guardant Health capabilities.
• High level of followership through demonstrated success as the Senior Director, National Field Medical Affairs, Oncology with a strong work ethic, pushing self and team to go above and beyond in looking for opportunities to enhance Field Medical
• Work closely with the Medical Affairs leadership to align medical strategies and priorities to be pulled through in the field. Identify resources and tools needed to empower the Field Medical Oncology team to deliver all aspects related to scientific exchange on clinical and Health Economics Outcomes Research data across the entire healthcare landscape.
• Drive innovation and cross-pollination across GH and Development leadership as a trusted partner to address the evolving clinical data and research needs of HCPs, health systems, researchers, patient groups and other key influencers throughout the healthcare landscape
Key Activities & Responsibilities
● Create, lead and set vision, objectives, and goals for the Field Medical Oncology team in alignment with Medical Affairs leadership; collaborate across GH national field leaders to ensure consistency and enterprise thinking in strategic priorities.
● Co-create medical strategy with Marketing, Product and Tech Development to ensure that field-based decisions are aligned with Core Team priorities and needs, and that field medical perspective is embedded in key organizational decisions.
● Represent the customer voice across Oncology and co-create customer centric solutions with peers in the Medical Affairs leadership to ensure that customer insights are prioritized in network objectives and goals
● Proactively communicate and share customer needs, insights and knowledge to senior leadership in order to identify opportunities for collaboration and shape future organization strategies. Ensure partners understand and leverage the power of the Field Medical Oncology network for engaging with top tier thought leaders, investigators, and other key customers early in the life cycle of development program
● Build, cultivate and leverage relationships with top tier national thought leaders across the oncology medical and managed care communities; as a field leader, represent the GH voice at national conferences and in executive exchange engagements
● Bring innovation and energy as a core member of the Medical Affairs leadership and support VP of Medical Affairs, Oncology in identifying key deliverables, insights, and metrics that demonstrate the value of the Field Medical Oncology organization; track and communicate quantitative and qualitative data from Field Medical activities that demonstrate customer impact with senior leaders across GH on a regular basis
● Foster team a spirit of cross-functional collaboration, enterprise mindset thinking and an ongoing awareness of GH objectives and strategy to deliver on meeting customer needs
● Serve as a player / coach to Field Medical Directors and individual contributors through mentorship and acting as an inspirational role model; ensure pull-through of new Field Medical competencies and scientific strategies across the GH portfolio.
● Collaborate on content and communication of scientific communication with field that includes both clinical and O&E data, and work projects
● Lead organizational initiatives and identify individuals to serve on core teams as specific business needs arise
Qualifications:
● Advanced clinical science degree required (MD, PharmD, MsRPH, PhD, MSN, NP, PA, etc.)
● 15+ years related work experience strongly preferred (managed care/health plan, hospital administration, clinical pathway or formulary decision maker, industry experience, etc.) with extensive experience successfully leading and managing field medical or a customer facing team
3
● Prior experience as a field medical liaison is preferred
● Strong understanding of healthcare, legal and regulatory landscape and customer (health systems, payers, providers, etc.) required
● Has impressive, inspiring and visionary leadership ability with customer-first focus
● Strong communication and effective collaboration skills to work across an extremely matrixed stakeholder organization with proven record of influencing senior leadership without direct authority
● Embraces an agile mindset to develop necessary processes to get things done. Knows how to organize people and activities effectively to achieve impactful outcomes
● Demonstrated experience with strategic planning, prioritizing and management of high-level initiatives and projects; building and leading teams; coaching and developing others; strong negotiation skills and ability to influence without authority; excellent problem solving and decision-making skills
● Demonstrated evidence of successfully achieving results, delivering high performance and managing a high functioning team of people managers who delivers on their accountabilities
● Has a successful track record of leading large teams including managing people managers; high level of followership (beyond direct teams)
● Ongoing investment in developing self and others to enable others to achieve their potential, deliver ambitious goals or achieve excellence
● Strong work ethic and advancement mindset
● Business travel by air or car is required for regular internal and customer facing meetings. Both national and international travel may be required.
● Role is home office based
● May require up to 70% of travel
