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Content and Data Manager (m/f/d)

75% Flex
FULLY FLEXIBLE
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Experience in digital environments, Experience in content-related data analysis, Strong communication and stakeholder management skills, Passion for technology, quality, and service-oriented mindset, Structured way of working.

Key responsabilities:

  • Managing multilingual content with quality checks
  • Stakeholder communication, reporting, and engagement
  • Ensuring quality and resolving website bugs
  • Optimizing processes and sharing knowledge
  • Creating detailed documentation for web projects
ctrl QS GmbH logo
ctrl QS GmbH SME https://www.ctrl-qs.com/
51 - 200 Employees
About ctrl QS GmbH
We are a hands-on partner specialized in rolling out, enabling and operating marketing enterprise solutions for the world’s top global brands. At ctrl QS, we turn challenges into success stories. We excel in accelerating rollouts, enhancing tool adoption, optimizing processes and maintaining systems. We drive immediate progress and ensure sustainable success for teams and brands globally. With our people-centric approach, we put an emphasis on taking teams along the journey. We integrate into our client’s world seamlessly, building collaborative and long-standing partnerships. From the heart of Berlin, our diverse team of over 200 experts from 50+ nationalities thrives in fast-paced and dynamic environments. We are driven by a dedication to quality and an unwavering commitment to value-driven solutions.
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Job description

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Your missions

Description
As Content and Data Manager at ctrl QS, you handle multilingual content for our clients and their global affiliates. This involves setting up, checking quality, and publishing provided content using top-notch digital tools. You also ensure smooth coordination, effective problem-solving, and quality assurance for various digital assets and functionalities. You bridge technical and user-friendly language, making complex matters easy to understand for end-users. Additionally, you constantly seek ways to optimize processes and share valuable knowledge with the team and clients. It's about efficient management and continuous improvement in the world of digital content. If you’re excited to shape digital content worldwide, we would love to hear from you!

We offer flexible working hours and contract options, so whether you’re a full-time professional, a working student, a freelancer, or looking for part-time work, we’d love to connect with you!
What you´ll do
  • Managing multilingual content. You set up, migrate, quality-check and publish provided content using state-of-the-art content management systems and other digital tools (PIMs, DAMs, eCRM tools etc.) for our clients and their local affiliates across the globe.
  • Stakeholder communication and reporting. You thoroughly review all client briefings you receive to ensure you have the necessary information, knowledge, and materials to successfully complete your tasks. To achieve this, you collaborate with cross-functional teams. You keep all relevant stakeholders engaged by regularly reporting and providing status updates.
  • Ensuring quality. You engage in quality assurance of global brand and ecommerce websites. You also take the initiative to highlight any potential risks that could affect your ability to meet the established quality standards.
  • Troubleshooting and resolving bugs. You coordinate with platform managers to quickly identify and resolve any bugs on the website.
  • Optimizing and sharing knowledge. You take the initiative to suggest ways to improve processes and solutions, both for our team and our clients. You also make sure to document important information in our internal or external knowledge management tools.
  • Creating documentation. You have experience in creating documents like playbooks for websites, asset requirements, mock-ups for web pages, and templates for content briefings.
What you can offer
  • Experience in digital environments.  You have a good understanding of digital technologies and ideally some experience in working with tools (preferably CMSs, PIMs and/or DAMs). Experience in working within corporate environments is advantageous. You are passionate about technical solutions and digital trends and are eager to dive into complex state-of-the-art systems for our global clients.
  • Experience in working with content-related data. Measuring the success and adoption rate of the content by local markets. You have experience in measuring and comparing data both before and after a project is launched. This helps us spot opportunities for optimization in future projects.
  • Strong communication and stakeholder management skills. Communication with the client and partner agencies/affiliates across the globe. You have outstanding written and verbal communication skills, along with a solid grasp of grammar and vocabulary. You’re skilled at engaging effectively with different audiences, including clients and colleagues.
  • Love for quality and service-oriented mindset. You genuinely enjoy helping others to solve their problems. Your working style is defined by a close attention to detail and a keen eye for quality.
  • Structured way of working. You have an independent and structured way of working. Before you start a task, you reflect on the most efficient way of completing it. You multitask, but also strictly follow priorities when necessary.
  • Resilience. You don’t mind if things become hectic and stay cool if things change unexpectedly. You strive in a fast-paced and dynamic working environment. Even under pressure you can provide consistent quality and reliable results.
What we offer
  • Work-Life Wellbeing. At ctrl QS, we value your well-being and encourage our team members to maintain a healthy balance between work and personal. We understand that agency life can be highly dynamic and fast-paced, therefore  we utilize a time-tracking tool to ensure you receive appropriate compensation through time off for any extra hours worked.  Our company offers a flexible working environment, providing options for both full-time and part-time positions. Additionally, you'll enjoy 28 days of vacation every year, ensuring you have the time to recharge and explore your passions outside of work.  
  • Vibrant Office in Central Berlin and Home Office from Everywhere. Located in the digital heart of central Berlin, our bright office space fosters professional and personal interactions. Our hybrid working setup allows you to work comfortably from home, and we ensure you have all the necessary tools and resources to thrive. Additionally, you'll have the opportunity to enjoy up to 3 months of remote work per year, allowing you to work from any location in the world!   
  • Continuous Learning and Career Growth. We're dedicated to providing a unique learning environment where you can pursue your career goals. We help you find your place at ctrl QS, with focus on your development goals. You’ll find fluid career paths with opportunities to specialize or grow laterally. Also, our internal Academy offers a wealth of learning opportunities.  
  • Diverse and Supportive Team. Join our team of 190 passionate, committed, and fun people from more than 40 nations. We celebrate diversity and welcome everyone to bring their unique perspectives, challenge conventions, and ignite creativity. Together, we form a multicultural and fun-loving team that thrives on collaboration.  
  • People-First Culture. At ctrl QS, we prioritize our people above all else. We strive to cultivate a healthy company culture where everyone feels safe and satisfied. Engage in regular team-building activities, fun sport and health initiatives, monthly team lunches, weekly company breakfasts, and regular team events are all part of the routine. And of course, our famous summer and Christmas parties are not to be missed! 
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About us
As a partner for global brands rolling out and operating digital solutions across their organizations, we offer a broad range of specialized services from hands-on support to rollout- and change management. We achieve hands-on global implementation, successful adoption of digital solutions, acceleration of digital operations, and fast, flexible and immediate relief within multi-national corporate organizations. At ctrl QS we are at the forefront of corporate digital transformation. Located in the heart of Berlin, we work with some of the world’s top global brands in close and trustful relationships.
Working with ctrl QS, you will experience a fast paced, service-oriented and dynamic environment, combining the highest professional and quality standards while being part of an agile, collaborative, and multicultural team of about 160 employees from over 40 nations. We are continuously learning and growing, offering careers in a wide variety of directions with the possibility to develop and take on new responsibilities quickly. Our success is based on sustainable and healthy growth and we put our team, values and client experience first.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • non-verbal-communication
  • verbal-communication-skills
  • Professionalism
  • social-skills
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