Dealership:
L0105 Lithia Home Office
Specialist, Risk Management
The Specialist, Risk Management will oversee the administration of workers’ compensation, auto, property, and general liability claims. This role involves monitoring claims throughout their lifecycle, working with the TPA and our more than 300 stores to control costs and minimize future risks. You will collaborate with leadership to ensure efficient claims management and support risk mitigation strategies. As a key team member, you will act as an auditor and advocate, contributing to effective claims processes and safeguarding the organization.
As a Specialist, Risk Management, you will be an integral part of our risk management team, contributing to the success of our claims-handling processes and safeguarding the organization against potential risks.
Location: Medford, OR or Remote, OR
Compensation Range: $40,000 - $65,000 annually
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Additional benefits offered include
▪ Health insurance coverage
▪ An employee wellness program
▪ Life and disability insurance
▪ Retirement savings plan
▪ Paid holidays
▪ Paid time off (PTO)
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Responsibilities
- Manage the reporting, auditing, and oversight of all claim types—Auto Liability (AL), General Liability (GL), and Workers' Compensation (WC)—handled both internally and by our TPA partner.
- Provide accurate and timely responses to inquiries from insurance carriers, claim adjusters, and internal management, including regular updates to impacted store/department management.
- Collaborate with the Senior Specialist and department leadership in conducting risk assessments, identifying potential hazards, and contributing to the development of risk mitigation strategies.
- Foster effective communication with internal teams and external partners to ensure smooth operations and problem resolution.
- Build collaborative business relationships to streamline the claims resolution process and enhance overall efficiency.
- Oversee the request and management of all Certificates of Insurance and Bonds, ensuring compliance and accuracy.
- Manage and administer internal 1st Party liability claims not referred to the TPA by performing tasks such as investigating, obtaining statements, drafting denial letters, and more.
- Participate in periodic claim reviews with the TPA to assist in developing action plans for complex claims and implementing process improvements.
- Collect and present claims information to leadership using PowerPoint, effectively conveying key details and insights.
Skills and Qualifications
- Previous experience or education in insurance, business, or a related field is preferred.
- Strong analytical skills and a willingness to learn about data analysis tools.
- Excellent verbal and written communication skills, including active listening.
- High attention to detail and strong data management abilities.
- A strong desire to learn and adapt to new risk management practices.
- Basic understanding of industry regulations or a willingness to learn, with a commitment to compliance.
- Effective time management skills to prioritize and complete tasks on schedule.
Competencies
- Does the right thing, takes action and adapts to change
- Self-motivates, believes in accountability, focuses on results, makes plans and follows through
- Demonstrates humility, shares best practices, desire to keep learning, measures performance and adapts to improve results
- Thrives on a team, stays positive, lives our values
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*
- Up to 1/3 of time: move around office space
- Up to 2/3 of time: working at a desk, using a computer keyboard and communicating in writing and verbally
*Reasonable accommodations may be made to enable individuals to perform the essential functions.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
