Your Title: Technical Services Business Analyst-Spectrum ERP
Job Location: Remote | Hybrid in Portland,OR or Seattle, WA
Our Department: Professional Services-Technical Services
A successful Technical Services Business Analyst must be a persistent, creative problem solver who takes action quickly and can communicate clearly and effectively to both technical and business audiences. This position is fast-paced and entails juggling multiple scoping requests and administrative activities.
Completes the case intake process for Spectrum and related product software customization projects, focusing on analyzing the customer’s business goals, objectives and needs.
Primary responsibility for the development of a solution and creation of related Rough Order of Magnitude (ROM) estimates and Work Orders.
Assist with upgrades of custom programming to the new platform
Viewed by customers as a consultant. Defines needs, determines a strategy and develops a plan/proposal for project delivery. May involve the recommendation to shift future performance to a third party.
Provides approved project scope details to assigned Technical Services Specialists and assists with customer handover activities, as appropriate.
Drives internal feedback cycles to refine future scoping efforts and maintains related documentation.
Performs other miscellaneous duties as assigned.
What Skills & Experience You Should Bring
Bachelor’s degree in business, training, or technology, a minimum of one to two years of software consulting experience or two years of custom solution delivery experience, or an equivalent combination of education and experience.
Demonstrate ability to analyze SQL data.
Accomplished relationship-building skills, requirements-gathering experience, and negotiating skills.
Demonstrated ability to drive multiple projects in parallel successfully.
Subject matter expertise in the following areas:
Accounting principles and practices (e.g. payroll, accounts payable, accounts receivable, inventory, purchase orders, general ledger)
Construction project management principles and practices (e.g. project set-up via estimate, project buy-out, project documents, project change orders, job costing, job billing).
Preferred
Demonstrated expertise within the Viewpoint Spectrum Software platform across all modules/disciplines (Accounting, Operations, Service Management, etc.).
Familiarity with the construction industry and/or manufacturing.
Familiarity with Viewpoint Human Resources Management, Viewpoint Financial Controls, Viewpoint Field Management, and Team is a plus.
Experience with a PSA or similar software tool (NetSuite, FinancialForce, Kimble, etc.)
Prior Professional Services or Consulting experience with billable revenue expectations.
About Your Location
In a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time worked in the office based on the position and the business need. Typically hybrid positions are 1-3 days per week, or 20%-60% of the month in the office.
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
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Hiring Range:
70278-
91478-
Bonus Eligible?
No-
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
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