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Service Transition Test Manager

Remote:

Full Remote

Contract:

Full time

Work from:

Mexico

Offer summary

Qualifications:

Experience in IT service transition testing, Knowledge of ITIL framework principles.

Key responsabilities:

Lead project planning and test development
Manage testing efforts and collaborate with stakeholders

Unisys XLarge https://www.unisys.com/

10001 Employees

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Job description

What success looks like in this role:

The service transition testing is a critical phase in the ITIL (Information Technology Infrastructure Library) lifecycle, ensuring that new or changed IT services are fit for use and deliver value. We are introducing services or taking over existing services and what we are doing is aligned to the ITIL framework in Service Introduction and Service Transition

The skills required for IT service transition testing encompass technical, analytical, and interpersonal abilities.

The Transition Test Manager is responsible for the project planning, test design and development, and implementation of test procedures, leading testing efforts, collaborating with stakeholders, and managing the transition of services.

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You will be successful in this role if you have:

Leadership and Coordination:

The ideal candidate should have experience leading testing activities. This involves coordinating test users, subject matter experts (SMEs), and possibly test engineers.

They’ll need strong communication skills to guide the team effectively.

Project Management Skills:

A generalist with project management (PM) expertise is essential. They’ll oversee the testing process, ensuring it aligns with project goals and timelines.

Familiarity with project management methodologies (e.g., Agile, Waterfall) will be valuable.

Testing Processes and Methodologies:

Understanding testing processes is crucial. This includes User Acceptance Testing (UAT) and Ongoing Reliability Testing (ORT).

UAT focuses on validating the system from an end-user perspective, while ORT ensures ongoing product reliability.

Service Introduction and Transition:

Since you’re introducing or taking over existing services, alignment with the ITIL framework (specifically Service Introduction and Service Transition) is vital.

The candidate should grasp the principles and practices outlined in ITIL.

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.