Offer summary
Qualifications:
2-3 years experience in foodservice refrigeration field, Knowledge of refrigeration and cooking equipment, EPA certification or equivalent licenses, Proven leadership and management skills, Experience in training and mentoring technicians, Ability to travel for extended periods.Key responsabilities:
- Lead customer service team for incoming calls/emails
- Train/maintain high service standards for technicians
- Utilize technical expertise for customer support
- Handle escalated inquiries and expand service network
- Generate service reports, collaborate with engineering team
