Support & Maintenance Engineer L2

About you

You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally. 

You bring to Applaudo the following competencies:

• 3+ years of experience providing technical support and troubleshooting to end users.
• Experience using multiple web navigators (Chrome, Opera, Edge)
• Basic knowledge in the operative system (Mac OS, Linux, Windows)
• Ability to speak and write clearly and accurately.
• Demonstrated proficiency in typing and grammar.
• Knowledge of relevant software computer applications and equipment.
• Knowledge of customer service principles and practices.
• Effective listening and reading skills.
• Willingness to cooperate with others and work to the greater good.
• Multi-tasking capabilities.
• Troubleshooting methodologies knowledge
• Experience managing different ticket service tools such as: Zoho Desk, Zendesk, Jira, FreshDesk, Salesforce

All your information will be kept confidential according to EEO guidelines.

Here at Applaudo Studios values as trust, communication, respect, excellence and team work are our keys to success. We know we are working with the best and thus treat each other with respect and admiration without asking.

Submit your application today, and don't miss this opportunity to join the Best Digital team in the Region!

We truly appreciate all the hard and outstanding work our team makes every day at Applaudo Studios, and that's why the perks that we offer, are deeply thought and designed as a way to thank them for their commitment and excellence.

Some of our perks and benefits:

• Work from home
• Flexible schedule
• Celebrations
• Special discounts
• Entertainment area
• Flexible work spaces
• Great work environment
• Private medical insurance

*Benefits may vary according to your location and/or availability. Request further information when applying.

Here at Applaudo Studios values as trust, communication, respect, excellence and team work are our keys to success. We know we are working with the best and thus treat each other with respect and admiration without asking.

Submit your application today, and don't miss this opportunity to join the Best Digital team in the Region!

We truly appreciate all the hard and outstanding work our team makes every day at Applaudo Studios, and that's why the perks that we offer, are deeply thought and designed as a way to thank them for their commitment and excellence.

Some of our perks and benefits:

• Work from home
• Flexible schedule
• Celebrations
• Special discounts
• Entertainment area
• Flexible work spaces
• Great work environment
• Private medical insurance

*Benefits may vary according to your location and/or availability. Request further information when applying.