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Assistant Manager- Atlassian JIRA - Technical Application owner

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
India

Offer summary

Qualifications:

Bachelor’s degree in relevant field, 3-6 years experience in Atlassian JIRA.

Key responsabilities:

  • Manage and support JIRA tools
  • Implement custom scripts and automation
  • Collaborate with various teams
  • Ensure system stability and compliance
  • Analyze and report on system usage
Syntegon logo
Syntegon https://www.syntegon.com/
5001 - 10000 Employees
About Syntegon
Processing and packaging for a better life – this is what 5,800 Syntegon employees work for every day. Be it with individual machines, systems, or services, we help you – our customers in the global pharmaceutical and food industries – to improve people's lives. For that we look back on more than 160 years of experience. In the pharma sector, our intelligent solutions enable the safe and high-quality production, processing, filling, inspection, and packaging of your liquid and solid pharmaceuticals. In the food industry, our flexible and reliable technologies produce and package confectionery, dry food, frozen food, and dairy products. With 1,100 service experts and a comprehensive service portfolio throughout the entire machine lifecycle from spare parts management to digital line optimization, Syntegon lays the foundation for your smooth production processes. In everything we do, our more than 35 sites in almost 20 countries keep a firm eye on our impact on the environment and society. Syntegon is a leader in the development of sustainable packaging solutions, reduces the energy consumption of its machines and pursues ambitious goals to lower its emissions. Imprint: www.syntegon.com/imprint Privacy Statement: www.syntegon.com/privacy-statement
See more Syntegon offers

Job description

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Your missions

Company Description

We are ready to try something new. Are you?

We at Syntegon Technology are already developing sustainable overall solutions for the pharmaceutical and food industries. As an independent company, which emerged from the Bosch Group, 6000 experienced employees in over 15 countries are working to further expand our leading position as a supplier of process and packaging technology. Use your passion and commitment to contribute to a better quality of life around the world and to actively shape our future.

Take the first step ! Apply now

Job Description
  1. Serve as the primary technical owner for JIRA and other Atlassian tools, such as Confluence.
  2. Administer, configure, and maintain JIRA projects, workflows, permissions, and other settings to support business needs.
  3. Oversee system upgrades, patches, and regular maintenance to ensure the stability and performance of Atlassian tools.
  4. Develop and implement custom scripts, plugins, and automation to enhance JIRA functionality.
  5. Work closely with development teams, project managers, and business analysts to understand project needs and translate them into technical solutions.
  6. Collaborate with IT, security, and compliance teams to ensure that Atlassian tools meet organizational standards and policies.
  7. Monitor the performance and usage of JIRA and other Atlassian tools, identifying areas for improvement. Ensure compliance with SLAs and OLAs related to the support and maintenance of Atlassian tools.
  8. Proactively identify opportunities to improve system performance, user experience, and business processes
  9. Generate and analyze reports on system usage, project metrics, and user activity to provide insights and recommendations.
  10. Oversee the lifecycle of all applications from implementation to retirement.

 

Qualifications

Bachelor’s degree in computers / Electronics and Telecommunication / having 3 to 6 years ‘experience in Atlassian JIRA application.

Additional Information

Jira certification will be an added advantage.

Good communication skill (both written and oral) with good interpersonal skills and excellent analytical skills

Year of experience in JIRA Atlassian application: 4-8 years

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Market ResearchCustomer Relationship ManagementQuota AchievementCustomer Relationship Management (CRM) SoftwareSales ManagementBusiness DevelopmentSales Automation Software

Soft Skills

  • Business Acumen
  • Open Mindset
  • Verbal Communication Skills
  • Relationship Building
Are you interested?

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