Offer summary
Qualifications:
Customer service experience in sales or upselling, Strong personal culture and communication skills, Good organizational skills and time management, Flexibility and adaptability in a dynamic environment, Proficiency in English; knowledge of data analysis.
Key responsabilities:
- Responsible for upselling additional products
- Conduct conversations to retain clients from churn
- Analyze client profiles before calls to tailor discussions
- Work collaboratively with product and customer care teams
- Build client engagement through quality interactions