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Customer Sales Manager

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Oregon (USA), United States

Offer summary

Qualifications:

Bachelors in Business or Marketing, 5-7 years sales experience with CPG.

Key responsabilities:

  • Establish professional relationships with customers
  • Achieve sales targets and strategic objectives
  • Develop annual strategic plans for customers
  • Participate in planning and forecasting processes
  • Coordinate with HQ contacts for account programming
Barcel USA logo
Barcel USA
201 - 500 Employees
See more Barcel USA offers

Job description

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Job Details
Level:    Management
Job Location:    Portland - Portland, OR
Position Type:    Full Time
Education Level:    Bachelors Degree
Salary Range:    Undisclosed
Travel Percentage:    Up to 50%
Job Category:    Other
Description

Description

Primary responsibilities include leading the company’s efforts to grow volume and profit working with Albertsons/Safeway divisions and banners in a set geographic area. Responsible for achieving sales goals and strategic objectives within his/her territory. Effectively manage the relationship with customers in the area assigned, lead negotiations and influence alignment with Barcel account strategic plan while working collaborative with other key positions in the company to influence and orientate distributor partners that provide service to such customers. Analyzes business environment to develop annual strategic plans for customers as a frequent joint business plan partner.

What Will I Be Doing

•             Establishes productive, professional relationships with key personnel at assigned customers at all levels.

•             Coordinates the involvement of company personnel, including support, service, management resources, in order to meet account performance objectives and customer’s expectations.

•             Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts for all brands/categories

•             Proactively assesses, clarifies and validates customer needs on an ongoing basis.

•             Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

•             Deliver annual volume, manages trade spend and profit plan for all brands/categories in all accounts assigned

•             On-going analysis and review of business trends to identify gaps to plan and execution for all brands/categories

•             Actively participate in Annual Planning and Forecast process in collaboration with DSD Regional Team.

•             Develop annual promotion plan while adhering to company trade spend guardrails, and ensure flawless execution through consistent customer engagement and buy-in for all brands/categories

•             Actively participate in customer payment processing including financial contracts, and collections.

•             Actively coordinates and ensures efficacy of customer Joint Business Planning process, assortment & segmentation (POG) reviews, and scorecard sessions using relevant fact-based selling

•             Drives execution of account programming by collaborating with national and regional head quarter contacts and appropriate Operation Sales teams for all brands/categories

•             Ensure pricing and merchandising objectives are achieved consistently with Portfolio/Brand strategy, account objectives and efficient trade spending.

•             Take lead on growth initiatives understanding overall category and competitive trends.

•             Maintain accurate performance information of customers.

•             Develop the tactics and resources plan for initiatives to ensure effective execution and communication plan of action to all stakeholders.

•             Ensure all promotions are accompanied by effective POS and incremental displays.

•             Aggressively sell price programs by utilizing best practices and available tools. Customize presentations to better appeal to customer’s needs. Evaluate ROI to ensure all promotions are within company TPR guardrails.

•             Executes distribution on new and existing priority SKU’s in-line recommendations aligned to Company standards, Gold Standard Execution

•             Ensures compliance with annual Customer Marketing Agreement from Account HQ for all designated areas of responsibility.

•             Other duties as assigned by your supervisor

 

Qualifications

Qualifications

•             Education Business: Administration, Marketing Bachelors

•             Minimum 5-7 years of strategic sales experience: preferably with a consumer-packaged goods organization

•             Prefer experience working with Albertsons/Safeway and/or their banner chains.

 

What Is Expected Of Me

 

Mandatory Skills

 

•             Experience working with 3rd party, Direct Sales Distribution (DSD), and CDC Warehouse GTM (Preferable)

•             Proficient in IRI, Nielsen data

•             Knowledgeable of Warehouse replenishment programs and supply chain requirements.

•             Frequently participated in successful strategic joint business planning sessions with major regional CPG retail accounts

•             Can create Playbooks and other medium to communicate and execute account/customer promotions and other trade events ensuring effective ROI

•             Able to influence external and internal customer and work effectively in cross-functional environment.

•             Proven track record of effective trade expense management

•             Demonstrated skillful negotiation capability with Buyers and Senior Buyers in the Grocery Retail CPG industry

•             Ability to create effective and dynamic presentations using Microsoft PowerPoint, Word, and Excel.

•             Travel: Domestic 40%-50%

 

Other Relevant Skills

•             Highly motivated individual with excellent communication, negotiation, influencing and follow up skills

•             Seasoned in conflict management

•             Solid understanding of financials including P&L impact of sales decisions

•             Proven leadership capability with a track record of leading and influencing large multi-level and or cross functional teams.

•             Capability to excel in Sales

•             Commitment and ability to succeed within a complex organization

•             Great Interpersonal Skills

•             Detail & Results Oriented

•             Superior Oral/Written Communication Capability

•             Analytical & Critical Thinking Skills

•             Excellent written and verbal communication skills required.

•             Ability to multi-task, prioritize and organize in a fast-paced environment.

 

Barcel USA LLC is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training, and all other working conditions.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • training-and-development
  • presentations
  • sales
  • open-mindset
  • Analytical Thinking
  • Customer Service

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