Senior Casualty Claims Specialist

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

For more than 35 years, Great American’s Specialty Human Services Division has provided insurance solutions to the human and social service marketplace. The division is one of the first insurance companies to recognize the special needs of these organizations. Over the years, coverage and services have expanded to ensure expertise to meet the evolving needs of this marketplace. Coverage is available for hundreds of classes of business, including:

• Clubs
• Community Services
• Education and Day Care
• Family Services and Counseling
• Housing and Shelters
• Recreation and Sports
• Religious
• Youth Services​

The Specialty Human Services Division is looking for a Senior Claims Specialist to join the team. We are open to remote candidates for the role. Job title and salary will be dependent upon successful applicant's level of experience.

Essential Job Functions and Responsibilities

• Investigates and maintains claims:

  • Reviews and evaluates coverage and/or liability.

  • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports or other documents) in the investigation of claims.

• Works toward the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.

• May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.

• Conveys more complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.

• Ensures that claims payments are issued in a timely and accurate manner.

• Ensures that claims handling is conducted in compliance with applicable statutes, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.

• Provides technical advice to lower level positions and other functional areas.

• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.

• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree or equivalent experience.

• Field of Study: Liberal Arts, Business or a related discipline.

• Experience: Generally, 10 or more years of related experience

Business Unit:

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.