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Travel Consultant

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Must be 18 and Older, Legally authorized to work in the USA, Basic computer skills and customer service experience preferred.

Key responsabilities:

  • Communicate with clients and coworkers professionally
  • Understand client preferences and budget
  • Research, book, and organize travel arrangements
  • Create quotes, itineraries, and invoices for clients
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Cool Shade Travel
0 - 1 Employees
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Job description

Our team is looking for an individual who is highly driven and possesses strong attention to detail to fill the position of Travel Consultant.  In this role, you will be tasked with assisting clients in organizing and reserving travel arrangements, such as flights, accommodations, and other activities.  Previous experience in the travel industry is not a requirement as we will provide you with the essential training and support needed to succeed in this role.

Position Responsibilities:

  • Communicate professionally with clients and coworkers.
  • Understand the wants, needs, preferences, and budget of each client.
  • Research and book all trip plans as needed by clients.
  • Provide exceptional customer service to clients before and after their experience 
  • Create Quotes, Itineraries, and Invoices for clients.  This may include the booking of hotels/resorts, Airline tickets, Transfers, Tours, Cruises, Car rentals, Concerts, etc…

Qualifications:

  • Must be 18 and Older.
  • Must be legally authorized to work in the USA.
  • Must have a reliable internet connection, computer and/or smartphone.
  • Basic computer skills, including the use of Microsoft Office/Google Docs/Google Sheets and web based applications
  • 1+ years of customer service experience preferred
  • Must be comfortable with remote training
  • Excellent written and verbal communication skills

About this position:

  • Fully Remote
  • Flexible schedule 
  • Full training is provided
  • Travel Agent Certification is included
  • E&O Insurance with Fraud Protection is covered
  • Free personal business Website

Travel Perks!

  • Access to impressively low rates on everything from airfare, resorts and hotels, cruises, sports/concert tickets, car rentals, tours, etc.
  • Discounted Disney park tickets after passing the Disney training course
  • Opportunity to work with 150+ vendors, such as Disney, Sandals, Holland America, Viking, Royal Caribbean, Carnival, Norwegian, Princess, Virgin Voyages, and countless others!

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Communication

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