Associate Director, Employee Experience Human Resources

Brief Description: 

 The Associate Director of Employee Experience will oversee the development and implementation of strategies to enhance the overall experience of employees at UBC.

 Specific job duties: 

• Global end to end engagement of the UBC Onboarding process for all employees to ensure positive experience when joining, including leading portion of new hire orientation.
• Creating and executing a comprehensive strategy to improve the overall experience of UBC’s workforce. This engagement and such as:   Onboarding, working with HR Operations on programs to promote employee wellness and engagement, and improve overall workplace culture.
• Collaborate with HR and other departments to keep employee experience as a top priority and align with overall business objectives.
• Gathering employee feedback through onboarding, engagement and exit surveys as well as focus groups and other means to then analyse and identify trends for areas of improvement.
• Develop and oversee a robust recognition program to celebrate and appreciate employee contributions and achievements as well as service anniversary recognition.
• Lead and continue to refine the annual employee engagement survey as well as ecovadis survey to drive strong results for UBC.
• Organize team-building activities and events that strengthen camaraderie, collaboration, and a sense of belonging amongst employees.
• Work with HR and leadership teams to improve performance management processes that encourage regular feedback and career development discussions.
• Establish and lead leadership development initiatives to cultivate talent within the organization and ensure a strong leadership pipeline.  This includes talent/succession planning as well as mentorship programs.
• Diversity, Equity and Inclusion (DEI) initiatives to develop philosophy, reinforce diversity in the workplace and execute creative strategies to foster the organization.
• Administrative responsibility of intranet site to encourage engagement and highlighting relevant topics for awareness.
• Presence at Employee Sites for key events such as quarterly town halls, etc.
• Plan and lead community relations events
• Internal HR Communications to support training delivery and workshops on various key cycles such as goal setting, succession planning, performance evaluations, promotion cycles, etc. 

Supervisory Responsibility:  

Desired Skills and Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s or law degree highly preferred.
• 8-10 years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred.
• SHRM-CP or SHRM-SCP strongly preferred.
• Excellent verbal and written communication skills. 
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Be able to work autonomously and be proactive in your approach
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with varied human resource information systems.
• Proficient with Microsoft Office Suite or related software.

Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. 

Here are some of the exciting perks UBC offers:

• Remote opportunities
• Competitive salaries
• Growth opportunities for promotion
• 401K with company match*
• Tuition reimbursement
• Flexible work environment
• Discretionary PTO (Paid Time Off)
• Paid Holidays
• Employee assistance programs 
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short term disability
• Long term disability
• Life insurance
• Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

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