Export Manager (Sales)

As Export Manager, you’ll oversee the international expansion of the Sales function for Minor Figures. For us, that means identifying and developing new business across Europe, Asia Pacific & and the Mid East - via great partnerships and distributors, and helping drive sell-through. Experience in on-trade, in launching brands into new territories is essential.  Reporting into our Commercial Director for EMEA, you’ll lead & support our sales team in our efforts to have Minor Figures oat on the menu of every specialty coffee shop and in everyone's morning coffee at home.

In this newly created role, we know it will grow and its priorities will evolve. And we know you’ll manage what’s needed in the role, and when it’s needed. 

But here’s an overview of what we’d expect from you:

• Develop the international sales strategy and sales targets in collaboration with the GM for EMEA Minor Figures for both the café & retail channels

• Manage and develop relationships with our key international distribution partners in the café & retail channels in order to grow revenues

• Prospect and pitch for new business, and develop business in new territories

• Achieve agreed sales targets, ensuring gross profit margin objectives are met

• Carefully manage volume forecasting and inventory to ensure continuity of supply

• Review monthly account performance against sales targets and analyse results

• Represent Minor Figures as a brand ambassador at customer meetings, trade shows and industry events, and drive customer engagement through brand initiatives

• Oversee in-store management of product, placement, pricing and promotions

• Identify market trends and opportunities to inform future sales strategy

• Manage (TBC) to deliver against their sales targets and the overall sales strategy.

As part of our Sales team, you’ll be joining a team full of passion, hard work and an undeniable love of good coffee. We have a brilliant sales force across retail, Out of Home channels with a growing team internationally. You’ll be in a good place for high energy, unwavering commitment and inspiration every day.

You’ll be reporting into Jochem, our General Manager for EMEA, and will be working closely with teams across the business, namely Production, Products, Operations & Marketing to deliver our goals.

We hire humans, not machines, so let’s look at the key skills we need. You’ll:

• Be an ambassador of the Minor Figures brand

• Have a sense of fun, adventure, along with a hands on & a can-do approach

• Not be phased by constant change and challenges and willing to adapt and implement solutions

• Have a willingness to help in all areas of the business when needed

• Have excellent communication skills and self motivation with an ability to grow the role with the business.

We want you to be someone who sees an opportunity in everything. Collaboration will be in your DNA and the ability to inspire people will ideally be something that comes naturally for you. Creative in your ideas, unconventional in your approach, you’ll be fuelled by passion, results and seeing those around you, happy.

Now, let’s look at the experience we ideally need. You’ll have:

• A proven track record of operating in export management, and business development within on-trade.

• Understanding the mechanics of international distribution / including distributor needs / familiarity with customs and export / shipping and freight requirements / 

• Understanding and love of the coffee industry and the specific needs and requirements of Baristas/cafe owners and retail markets.

• Track record of building a brand in a new territory, tracking and delivering strategic sales targets in a fast-growth business

• Strong relationship management skills, customer focus, and communication skills.

• Excellent negotiation and influencing skills

• Management and leadership skills, with the ability to grow and execute robust systems to ensure success

• Resilient, with a robust, commercial outlook

• Ability to input positively into company culture and team dynamic.

We realise that a job is more than just the take home salary each month. So what are you really getting?

As part of the MF team, not only will you have the opportunity to own your role and make it, you and us a success, you’ll also be becoming part of something very special. Minor Figures’ ethos is that everyone is welcome, as long as you leave all hang-ups, social barriers and prejudices at the door.

You’ll embark on a journey that doesn’t have a destination. It just keeps going. Your contribution will help us become the most loved brand on the planet & the number speciality coffee brand. With that, you’ll grow, develop and progress as we do and you’ll play your part in us having a planet to do this on.

And, as part of the Minor Figures team, you’ll have the opportunity to invest in the business, with the option to buy shares in the company at an agreed price. Having skin in the game and really contributing to our success. Because it’s you and us all that do make this all happen.

But of course, we look after you in the other ways that you’d expect:

• 25 days holiday allowance in addition to bank holidays

• Statutory pension contribution through Nest

• Employee share options scheme, available to all full time employees.

• 1 day paid leave to support a cause of your choice through volunteering or activism 

• Flexible working to meet the needs of the role

• 30% discount on products from our online shop

• Unlimited access to Calm app

• All the free coffee and cold brew you can drink!

• Vegan lunches are available.

You’ll be based out of our office in East London. Work from home flexibility is supported but the office will be your base and allow you to bring the energy and creativity to help educate and inspire our team. 

Hours of work will generally be 9.00am – 5:30 pm but may vary with workload or by agreement.  Flexibility may be required due to travel requirements. 

At Minor Figures everyone is welcome.  We are committed to cultivating and maintaining a culture that is inclusive and diverse. We celebrate differences and continually support all members of our company to be proud of who they are. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class. We hire the best people based on an evaluation of their abilities and effectiveness, nothing else.

You’re sold? The coffee is brewing, you’re ready to hit send and sit back and wait for a response?

In order to make that happen:

• Submit a CV and any supporting documents to us.

• Tell us why you want to work with us at Minor Figures.

Just a heads up, we’re not a traditional team of recruiters and hiring managers. We want to see the human version of you, not just the black & white copy. Our need to find great people needs to be met with a fun and positive recruitment journey, so tell us more about you, however the heck you want.

We value the impact & work recruitment agencies have & do. We have people that have worked within & relied heavily on the support of agencies in their career. That said however, we’d really appreciate it if we didn’t receive any unsolicited or out of the blue applications.