Overview
- REMOTE OPPORTUNITY for candidates geographically located within the contiguous United States - MUST BE willing to travel up to 20%**
As the Lead Technical Architect-Optical in the Service Provider Group (SPG), you will be the Post Sales/Delivery practice lead for our Ciena/Nokia Technology focus area. The Lead Technical Architect will be the Subject Matter Expert responsible for leading and mentoring teams of pre and post sales engineers.
Responsibilities
CORPORATE VALUES
Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING
We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
YOUR IMPACT
The Lead Technical Architect-Optical will be responsible for research, design and development of complex Optical designs for Critical Infrastructure projects.
The essential functions of this position include:
- Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
- Research, design and develop repeatable solutions to support applicable customer architecture needs
- Be an escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
- Work with internal management and strategy teams on development and delivery of relevant solution bundles
- Engage applicable manufacturers and their engineering resources for design assistance and lab access
- Provide technical leadership and subject matter expertise to drive ePlus sales of applicable technology
- Meet with key vendors to stay current on products and technologies
- Maintain Major Optical vendor certifications (Ciena/Nokia)
- Work on achieving additional relevant certifications that would benefit the Architect role
- Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
- Serve the customer and account needs to ePlus standards
- Perform additional relevant tasks, as required
Qualifications
- 8+ years' hands-on Service Provider experience
- 8+ years' Ciena Optical/ROADM
- Optical/ROADM OEM experience (Cisco, Infinera, Nokia, Fujitsu)
- 8+ years' Routing/Switching, layer3 experience
- 5+ years of experience performing in a Consultant or Architect role
- Multiple industry-recognized certifications, e.g.: CCIE, JNCIE VCP, NACP, CISSP
- Excellent customer service skills both on the phone and in-person
- Excellent presentation and documentation skills
- Thorough business understanding including costing, P&L and pricing
- Good communication skills and a professional demeanor
- Ability to think and come up with solutions quickly
Must be fully knowledgeable and able to design and plan, implement and support Service Provider solutions using three or more of the following technologies, as applicable to specific focus area:
- Ciena product line familiarity 6500, MCP, SAOS10, RLS, Waveserver
- Networking (BGP/MPLS/IGP)
- DWDM/ROADM
- PON/FTTX
- NetDevOps Automation
POSITION SPECIFICS
The base salary range for this position at commencement of employment is expected to be between $125,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
Physical Requirements
While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
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