Offer summary
Qualifications:
Bachelor's degree in Computer Science or similar field, 4+ years experience with enterprise customers, Leadership, mentorship, organizational and teamwork skills, Knowledge of Dynatrace technologies and relevant certifications, Technical understanding and experience in SaaS industry.
Key responsabilities:
- Build and maintain relationships with large customers
- Provide technical solutions and guidance to complex issues
- Strategize on technical objectives and customer goals
- Advocate for customers' needs and drive product adoption
- Support users with training, best practices, and issue resolution