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Scrum Master (1055796)

75% Flex
Remote: 
Full Remote
Contract: 
Salary: 
96 - 106K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Minnesota (USA), United States

Offer summary

Qualifications:

5+ years Scrum Master experience, Experience with Rally Software.

Key responsabilities:

  • Lead customer engagement and team collaborations
  • Plan projects strategically and monitor progress while addressing challenges
  • Promote continuous improvement and facilitate cross-team communication
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The Judge Group Human Resources, Staffing & Recruiting Large https://www.judge.com/
1001 - 5000 Employees
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Job description

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Your missions

Location: MINNEAPOLIS, null, USA

Salary: $50.00 USD Hourly - $55.00 USD Hourly

Description

We are seeking a seasoned Scrum Master to lead and navigate the efforts of our technical teams dedicated to enhancing contact center telephonic services. The role involves championing agile methodologies, prioritizing tasks, orchestrating meetings, resolving impediments, and mentoring on Rally software.

Key Responsibilities

  • Spearhead customer and team engagements, ensuring effective collaboration with stakeholders at all levels.
  • Drive the strategic planning and execution of projects, ensuring alignment with business objectives.
  • Monitor project progress, documenting milestones and results, while also managing project controls for tracking benefits.
  • Proactively address challenges, devise contingency plans, and guide the team towards successful outcomes.
  • Foster an environment of continuous improvement, serving as a coach for agile practices and Rally software proficiency.
  • Facilitate communication across teams, leading stand-ups, and contributing to product strategy and execution.

Qualifications

  • A minimum of 5 years in a Scrum Master role, managing sizable projects.
  • At least 3 years of hands-on experience with Broadcom’s Rally Software.
  • Exceptional communication skills and the ability to forge strong stakeholder relationships.
  • Proven track record in contact center operations and navigating dynamic environments.
  • Proficiency in Microsoft Office Suite, particularly PowerPoint for executive presentations.

Preferred Credentials

  • Scrum Master Certification (CSM) or Agile Coaching Certification (ACC).
  • Project Management Professional (PMP) or PMI Certification.
  • Knowledge of Genesys contact center solutions.

Contact: kgregor@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Customer Service
  • creative-problem-solving
  • Critical Thinking
  • Relationship Building