German Speaking Customer Service for Miele - Fully Paid Relocation Package

Patrique Mercier Recruitment is currently seeking a German Speaking Customer Service professional for an exciting opportunity with Miele, a leading company in the home appliances industry. This role offers a fully paid relocation package, providing you with the chance to work with one of the most reputable brands in a new and vibrant location.

As a German Speaking Customer Service representative, you will play a key role in delivering exceptional customer service to German-speaking customers of Miele. Your responsibilities will include handling customer inquiries, providing product information, troubleshooting issues, facilitating repairs, and ensuring customer satisfaction.

Miele is known for its outstanding quality, innovative products, and commitment to customer satisfaction. By joining Miele's customer service team, you will be part of a dynamic and supportive work environment, with opportunities for career growth and development.

Responsibilities

• Provide exceptional customer service to German-speaking customers of Miele
• Handle customer inquiries through phone, email, and chat
• Assist in troubleshooting technical issues and providing solutions
• Offer product information, recommendations, and guidance to customers
• Coordinate repair services and appointments
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to ensure customer satisfaction
• Keep abreast of the latest product updates and features

Requirements

• Fluency in German and English, both written and spoken
• Prior experience in customer service, preferably in the home appliances or consumer electronics industry
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and ability to remain calm under pressure
• Ability to multitask and prioritize tasks effectively
• Detail-oriented and committed to providing exceptional customer service
• Proficiency in using computer systems and software applications
• Willingness to relocate and work in the specified location
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )