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Contract vILT Facilitator (Automotive Service & DiSC Training)

Remote:

Full Remote

Work from:

United States

Offer summary

Qualifications:

Proven automotive service experience, Familiarity with dealership operations.

Key responsabilities:

Deliver engaging virtual workshops
Prepare and facilitate training sessions
Utilize interactive teaching methods

Ardent SME https://www.ardentlearning.com/

51 - 200 Employees

See more Ardent offers

Job description

Your missions

Title: Contract vILT Facilitator

Location: Remote

Rate: $800/day

Ardent Learning is a leader in the Automotive Industry and has been creating and delivering training for 30 years. We have partnered with the majority of manufacturers — humanizing corporate training by delivering custom learning solutions that put people first. Our solutions are tailored to meet the evolving needs of each organization we partner with.

We are seeking Virtual Instructor-Led Training (vILT) Facilitators for an upcoming project in September and October 2024. The vILT Facilitator encourages learners to connect over video, participate in discussions and hands-on critical-thinking exercises, test their comprehension through the platform features, and walk away from training feeling excited and ready to apply what they’ve learned. This is a short-term contract role and candidates must currently reside in North America.

In This Contract Role You Will:

Deliver Service Clinics and Manager Huddles in a 3-part virtual workshop series to Service Consultants and Service Managers, who will take the DiSC Assessment prior to attending.
Prepare for sesssions by: arriving early to test all technology and functionality (audio, etc.); closing open windows or applications; opening PPT and sharing your screen; asking a team member to log on early to ensure they can hear your and see your screen.
Effectively introduce the session by: greeting participants by name when they join; commiting that you're not going to leave anyone behind; muting all participants to reduce background noise; reviewing platform features and explaining how you’ll use them in the class.
Deliver content in an engaging way by: using hand raising to confirm that the participants are following along with you; avoiding asking open-ended questions while instead proactively soliciting responses through polls, chatting, hand raising, etc.

Industry Experience Required:

Proven experience in automotive service operations and process development
Knowledge of standard dealership practices and processes as well as key personnel positions in both Sales and Service
Understanding of adult learning theory and practice, i.e. objectives, measurement, evaluation, etc.Understanding of management practices, i.e. organizing, evaluating, and directing

Knowledge, Skills, & Abilities:

Working knowledge of collaboration and conferencing software, Webex Teams, Newrow, Zoom

Our Culture:

We are not a typical learning company. Our team is truly passionate about changing lives. We want everything we do — our work, our conversations, our interactions — to be genuine, true, and unique. Our team strives to Elevate and Evolve in all that we do.

We're always on the lookout for innovative, curious, and passionate people who can help us achieve our goals.

What We Do:

Ardent Learning helps our clients thrive in business by developing custom training solutions. We believe the most effective learning experience incorporates our client’s brand, culture, and values. Our team is tenacious in helping our clients and their people reach their goals and perform at the highest level.

Equal Opportunity Employer:

Come as you are. Ardent Learning is an equal opportunity employer. Ardent embraces diversity and is committed to building an inclusive environment for all employees.