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銷售助理 - PT

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Excellent communication skills, Problem-solving ability, Basic information collection skills.

Key responsabilities:

  • Assist and recognize customers efficiently
  • Provide styling advice and support to customers
  • Support operational processes in store
Gap Inc. logo
Gap Inc. Retail (Super / Hypermarket) XLarge https://www.gapinc.com/
10001 Employees
See more Gap Inc. offers

Job description

Logo Jobgether

Your missions

About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
  • 認可和協助顧客;使用各種方法,高效選定貨品;快速、準確地回答問題

  • 向顧客提供款式和服飾搭配方面的建議,可利用模特和陳列獲取靈感

  • 向顧客介紹會員計畫,提升忠誠度

  • 充分利用全管道方案,實現順暢的顧客體驗

  • 必要時向樓面、試衣間、結帳和后仓流程提供支援

  • 有禮貌地回應內部/外部要求

  • 交流和確認工作相關資訊,以提供支援

Who You Are
  • 具備良好的溝通技能,能夠有效利用科技接洽顧客和本團隊,以實現目標

  • 具備良好的解決問題能力,專注於持續改進,不斷學習,虛心接受回饋,採取必要的行動

  • 能 夠有禮貌地以專業方式處理顧客互動及潛在事項/問題

  • 使用基本資訊收集技能解決問題

  • 能夠透過在岗培训学习流程知识

Required profile

Experience

Industry :
Retail (Super / Hypermarket)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Information Gathering
  • Verbal Communication Skills
  • Professionalism
  • Analytical Skills

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