System Administrator

System Administrator

Responsibilities

• Install, configure, and maintain operating systems.
• Create, manage, and delete user accounts and groups in Active Directory or other directory services.
• Implement and enforce user access controls and security policies.
• Install, update, and manage software applications and licenses.
• Troubleshoot software issues and provide support to end-users.
• Maintain and repair IT hardware, including servers, workstations, laptops, and peripherals.
• Oversee hardware inventory and procurement.
• Monitor system performance and availability, using tools to track and analyze system metrics.
• Optimize system performance and manage capacity planning.
• Maintain detailed documentation of system configurations, procedures, and changes.
• Develop and maintain scripts for automating routine tasks and system maintenance.
• Implement automation tools to streamline IT operations.
• Ensure IT systems comply with industry standards and regulatory requirements.
• Stay updated with the latest industry trends, technologies, and best practices.
• Provide technical support and guidance to end-users and other IT staff.
• Resolve helpdesk tickets and escalated issues promptly and effectively.
• Work closely with other IT team members, developers, and stakeholders to ensure seamless IT service delivery.
• Participate in IT projects, including planning, execution, and post-implementation support.