Offer summary
Qualifications:
Fluent in English and Mandarin, Ability to stay calm under pressure, 1-2 years of customer support experience, Experience with online communication tools, High school diploma or equivalent.Key responsabilities:
- Maintain positive, empathetic attitude towards customers
- Promptly respond to customer inquiries
- Serve as product expert for customer needs
- Process orders, applications, and requests
- Ensure customer satisfaction and provide professional support