Offer summary
Qualifications:
3-7 years Customer Success experience, 1+ year salesforce & software startup exp.Key responsabilities:
- Ensure customer happiness and success
- Identify upsell opportunities
- Collaborate cross-functionally with teams
UserGems helps companies generate more revenue by identifying buyers who will most likely buy from them. Leveraging artificial intelligence, UserGems combines relationship data with trigger events to surface the most relevant buyers for each customer. We’ve raised $20M Series A from investors including Craft Ventures, Uncork Capital, Battery Ventures, and Tiger Global.
We are looking to add a Sr. Customer Success Manager to the team who is based in LATAM. The ideal candidate is someone who is obsessed with driving successful renewals and account expansions, and most importantly, ensuring customers are happy.
It’s an incredible opportunity for someone who is excited to take on a lot of ownership, experience exponential personal growth, and work with talented, collaborative, and friendly people who love what they do.‍
What you’ll do as a Sr. CSM
How you'll ramp
...within your first week...
...day 30...
...day 60...
...day 90...
What you've accomplished so far
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Vobi (YC W22)
Common Room
Unite Us
Collectly, Inc.
Tarro