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Customer Success - Trackman Golf, Central Europe (D-A-CH)

Remote:

Full Remote

Contract:

Full time

Work from:

Germany

Offer summary

Key responsabilities:

Work closely with the global product owner, sales representatives, and marketing team
Assist commercial customers in launch operations and staff education
Build community of operators through events and workshops

Trackman Sporting Goods SME https://trackman.com/

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Job description

Your missions

Trackman Golf, Customer Success Coordinator - Central Europe (Germany, Austria, Switzerland)

Do you have a passion for managing customer success and satisfaction? And do you thrive by working closely with customers on site at their facilities? Then, we can offer you an exciting opportunity in this position.

At Trackman we are growing, as we are constantly striving to further develop our market leading sport tracking solutions. This is why we are looking for an experienced and highly motivated, Customer Success Manager for our Golf Driving Range & Commercial Indoor customers in the German speaking region.

Are you our new Customer Success Manager for Trackman Golf?

You will work closely with the global product owner for Range, Indoor Golf, sales representatives, marketing team, and customers. Your main responsibilities will be to (1) assist our commercial customers in planning and execution of successfully launch & operations (2) ensure that all on site staff are fully educated on the use of the software, and Administrative Tools. (3) Build our community of operators through regular events and workshops