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IT Support Analyst – Customer Integrations_Kritika

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
India

Offer summary

Qualifications:

Experience with SAP, APIs, SAP Ariba Integrations, Familiarity with SAP Idocs, CXML Structures.

Key responsabilities:

  • Support and troubleshoot Integrations for end-users
  • Provide end-user support, troubleshoot issues, and data analysis
CodersBrain logo
CodersBrain Management Consulting SME https://www.codersbrain.com/
201 - 500 Employees
About CodersBrain
Coders Brain is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. We achieved our success because of how successfully we integrate with our clients.
See more CodersBrain offers

Job description

Skills:
Roles & Responsibility

Support Integrations built by the Customer Integrations team, many of which involve SAP. Support Analyst will provide end-user support and troubleshoot issues. Role Scope / Deliverables: Scope / Landscape
•Integration/connection trouble shooting
•Creating new connection in limited capacity
•Data Analysis Key Skills: Technical & Analytical
•Experience with SAP, APIs, SAP Ariba Integrations, various SAP instances globally
•OFM or Cloud Integration is a Plus
•Familiarity with SAP Idocs, CXML Structures
•IT Support Documentation, RCA, KB Article updates, ServiceNow Communication
•English Required (German / Italian / Spanish a plus)
•Communicate in a clear and concise manner so that messages are understood by all recipients
•Ability to understand the ways that non-native English speakers and non-technical users may communicate so that their requests are understood
•Maintain a positive, professional, and respectful attitude in all business interactions

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

SAP COSAP AribaAPI ManagementServiceNow

Other Skills

  • Verbal Communication Skills
  • Intercultural Communication
Are you interested?

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