Business Services Representative (Program Analyst 1) – Permanent Opportunity in Redmond

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Job Description:

Are you a self-starter with a passion for workforce development? Do you have the ability to build sustainable professional relationships and promote our agency’s mission and vision? If so, please consider joining our team! Two permanent positions available!

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences.

What You Will be Doing:

This position will support the development, implementation and evaluation of a demand-driven business services program within a dynamic environment. Use marketing, liaison and project management skills to collaborate with businesses, economic development, and workforce system leadership and staff to integrate effective business services across the broader workforce system. Act autonomously and exhibit critical and independent thinking skills with little direct supervision. Serve target populations and connect them to employers, On-the-Job Training opportunities, and employment opportunities.

In this role you will:

• Coordinate with business leaders, local board staff, Regional Solutions Centers, workforce partners, economic development, and training providers to market industry driven training opportunities and talent development options.

• Develop, coordinate, and implement recruitment practices to meet the sector strategy objectives.

• Conduct research into effective business services, industry trends, and best practices. Prepare reports and submit recommendations to B&ES management.

• Develop a close relationship with a business to ensure the workforce system is single point of contact to meet their needs for recruitment, selection and referral of trade affected job seekers for job listings.

• Identify training needs and opportunities that will align targeted job seeker skills with employer needs.

• Train employers and partner staff on the criteria, requirements, and philosophy of various programs such as employer tax credits/incentives and hiring of trade affected customer groups.

To provide program coverage, travel throughout Deschutes County, Jefferson County and Crook County is required when needed. Redmond is the base location and an Oregon Employment vehicle may be provided for use to all non-base locations; travel will be reimbursed to all non-base locations when using a personal vehicle.

For a full Position Description, please click here.

What We Are Looking For (Desired Attributes):

REQUIRED: Attach a cover letter and a resume. Please specify the below Desired Attributes that you possess in your cover letter and specify qualifications within your resume. Generic cover letters and/or resumes that do not address the requested desired attributes below will be graded as non-responsive.

Desired Attributes-

• Prior Staffing, Recruitment, Job Development, Outreach/Service Promotion experience preferred.

• Proficiency in research using the internet, crafting email and completing online applications.  

• Demonstrated time management skills.

• Demonstrated experience in contacting community resources, businesses, and building partnerships with key internal customers.

• REQUIRED: Demonstrated ability to be a highly engaged, energetic and influential member of an inter-organizational team of workforce partners.

• Commitment to valuing diversity and promoting inclusion.

Required Minimum Qualifications:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills;

OR

Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

What’s in it for You?

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.

• Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.

• A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.

• Work/life balance, 11 paid holidays a year, and a competitive benefits package.

• If you have federal student loan debt or are thinking of going back to school, then you may benefit from the Public Service Loan Forgiveness Program (PSLF). PSLF allows you to make 120 qualifying payments on your student loan while working full-time for a qualifying employer. PSLF student loan debt may be forgiven. OED positions may qualify for PSLF, please visit the website for more information and/or verification.

How to Apply:

• External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use the name you want us to address you by.

• Current State of Oregon employees (this includes temporary employees) OED/Statewide employees:  Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.

• REQUIRED: Attach a resume and cover letter. Your cover letter must not exceed two (2) pages. Please upload your documents in the “Resume / Cover Letter” section of the application.

• In addition to your related work experience and education, we will use the desired attributes and required minimum qualifications to determine who to interview. Please make sure you demonstrate that you have the desired attributes and minimum qualifications in your application materials.

• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.

Additional Information:

• This position is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.

• Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. This will be used to determine the salary offer based on a pay equity assessment.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

• United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9 acceptable documents (See page 3) for employment verification.

Work Location Information:

This position will report to the Redmond WorkSource Oregon Center office and is not suitable for remote or hybrid remote work.

Veterans’ Preference:

Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources, or call Oregon Department of Veterans' Affairs at: 1‑800-692-9666. NOTE: If claiming veterans’ preference, please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.

Equity and Inclusion:

We foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.

• View guidance our hiring managers use at the following website: Equity and Inclusion Recruitment​ Questions

• Please read more about our Gender Identity and Expression Procedure!

Criminal Records Check:

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Systems (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Records Check Policy or contact us at the number below with any questions.

Contact Information and Helpful Links:

• If you have questions about the position or need an alternate format to apply, please contact us at 503‑947-1289; humanresources@employ.oregon.gov. Please be sure to include the job requisition ID number.

• Reasonable Accommodations

• Interview Scoring Criteria used during recruitment

• Understanding the State Application Process

• Resources for Job Seekers