Fraud Manager (FinTech/Stablecoin/Cryptocurrency)

Our Client is the largest and the first licensed on/off-ramp platform for stablecoins in Africa. They are dedicated to offering innovative solutions in the African stablecoins space. Our client is committed to making stablecoins accessible and understandable for everyone, providing their customers with secure and user-friendly platforms for their financial transactions.

Job Type: Remote | Full-time

Requirements

• At least 4 years of experience at payments processor, card acquirer, bank in risk or fraud department
• At least 2 years of experience managing a fraud or risk team (an advantage)
• Experience with Visa and Mastercard risk tools (an advantage)
• Financial services, online payments, e- commerce and mobile wallet experience and monitoring required
• Experience in fintech/cryptocurrency is required
• CFE, Certified Fraud Examiner (Essential)
• Intermediate to advanced SQL (an advantage)
• Familiarity with blockchain analytics tools
• Enhanced knowledge of Financial Crime, AML and STR/SAR directives.
• Proficient in Monitoring systems and rules tuning
• Working knowledge of forecasting and KPIs
• Extremely tech savvy
• Strong analytical and problem solving skills.
• Extremely proactive communicator willing to raise flags when needed and keep all relevant stakeholders well informed of ongoing risk or fraud related activities
• Results driven, ability to work under pressure with a high degree of independence and focus

Personal Attributes:

• Efficiency focused
• Excellent communication and documentation skills
• Attention to detail, strong sense of responsibility and very high level of integrity
• Ability to take charge in critical situations and work on resolving problems
• Build, mentor and manage a team
• Adaptable and flexible
• Ability to work across all levels of the organisation and with external stakeholders

Responsibilities:

• Oversee day to day work of the fraud team including fraud prevention and mitigation globally across a large variety of funding methods
• Develop and monitor strategies, tools, processes, models and ensure that they deliver superior fraud detection while balancing approval rate and P&L impacts.
• Oversee investigations on all payment recalls or chargebacks
• Manage resolving queued transactions within service level agreements
• Compiling and implementing security measure systems and fraud prevention strategies
• Interact directly with banks, clients, and other third parties to inform risk-based decision making
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems and make data driven decisions
• Determine existing fraud trends by analyzing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities
• Generate risk management reports for Management