Career Opportunities: Client Delivery Specialist (BVTA) (174738)

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Remote 

State: Remote

Review, format, and make corrections in Word, Adobe PDF or Excel to produce a quality report for clients. Utilize report formatting procedures and client protocols to ensure accurate text formatting, graphics, naming conventions, addressing in US and other countries and excel spreadsheets in all reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other job-related duties may be assigned in conformance with state and federal regulations.

1. Reviews report to match production instructions, special client requirements and to correct the text formatting, graphics, spreadsheets, resizing of documents and other files appropriate for the draft or final report.
2. Demonstrates knowledge in Quire, Narratives, Database Utilities, Vision, Pro-Track and multiple delivery methods after completion of training.
3. Communicates with Training for any help on reports, formatting, etc., and seeks help for re-training when necessary.
4. Sends email to the Senior Consultant, Technical Report Reviewer, Program Manager and Client Delivery (CD Alert) with discrepancies in the report or attachments, such as addressing in report versus the production instructions, items missing from the project folder, or discrepancies in the method of delivery to the client.
5. Performs self-checks according to quality control protocol on every report to ensure accuracy prior to sending report to the client or to Quality Control for review. 
6. Completes reports in accordance with Client Delivery Department productivity requirements to ensure delivery to client according to the client due date.
7. On a daily basis, responsible for accomplishing the prioritization of reports according to due date, Rush or On Time On Us reports, and organizes workspace for maximum efficiency and productivity.
8. Protects operations by keeping company information confidential.
9. Delivers outstanding customer service through timely response and proactive solutions to clients’ needs.
10. Demonstrates BV’s guiding principles in support of the company's strategic goals.
11. Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
12. Maintains safe and clean work area by complying with all procedures, rules, and regulations.
13. May be required to work overtime with prior authorization from supervisor.
14. Must be able to meet the physical demands of the job.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  High school diploma OR General Education Diploma (GED) required with some college preferred, and minimum of two years of administrative type experience.

Certificates, Licenses, Registrations: None required.

Language Ability: Ability to write reports, business correspondence, and standard operating procedures. Ability to effectively present information and respond to questions from clients, peers, and technical field staff.

Technology Skills:  To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software.

Knowledge, Skills, and Other Abilities:

• Aptitude to learn platforms such as Drop Box, Box, Quire, SharePoint, as well as internal programs.
• Ability to concentrate for long periods of time with a keen eye for detail.
• Self-starter
• Ability to thrive in a remote environment with minimum distraction and minimum supervision.
• Time management skills
• Active listening skills
• Critical thinking skills
• Problem solving skills
• Oral and written communication skills
• Ability to work independently, as well as in a team environment.
• Ability to work in a constant state of alertness and safe manner.
• Ability to successfully work from remote location.
• Ability to meet the physical demands of the job.
• Must have a cell phone and supply your own internet service.

PHYSICAL DEMANDS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the office/offsite duties of this job:

The employee is regularly required to use hands. The employee is frequently required to stand, walk, sit, talk and hear. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the home or company office environment is usually quiet.

Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Benefits:
At Bureau Veritas, we are dedicated to ensuring our employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.

Here's a breakdown of what we provide:
Starting hourly rate: $17.00 to $21.50 per hour 

Our Health and Welfare Benefits are designed to meet your needs, with eligibility starting on your first day of employment:

Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Short-Term Disability (STD) and Long-Term Disability (LTD)
Optional life and pet insurance
EAP and Total Wellbeing Lifestyle Programs
Tuition Assistance and/or Professional Development
Employee Discounts

This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws.

Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.

If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to NorthAmericaTA@bureauveritas.com.

We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:

https://www.dol.gov/agencies/ofccp/posters