Career Opportunities: Business Development and Inside Sales Manager (24311)

An Amazing Career Opportunity for Business Development and Inside Sales Manager
Location: Remote
Travel: 30-40%, focus regions being India (80%) and Middle East (20%)
Job ID: 24311

Reporting to the Head of Sales, IDT (Identification Technologies, part of HID) for India & ME, the Business Development and Inside Sales Manager is tasked with spearheading the growth of IDT’s sales pipeline and providing dedicated support to our esteemed customers in the India and Middle East regions. The ideal candidate will play a central role in driving regional expansion for IDT and acting as the primary liaison for customer interactions. The candidate will work closely with internal teams to ensure seamless and efficient communication with customers.

Key responsibilities include identifying fresh sales targets, nurturing leads from our website and marketing endeavors, and launching innovative sales initiatives. Furthermore, the position entails managing customer orders, encompassing order processing, production oversight, acknowledgment, shipment tracking, and invoice management.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identification Technologies (IDT), part of HID, empower trusted identities worldwide with smart components (especially RFID tags and readers) and supporting cloud services. We enable safe transactions, productive work, and free travel. Our contactless identification and sensing technologies (RFID, NFC, BLE) meet diverse industry needs, facilitating wireless data connection, identification, collection, and management across various IoT applications.

As our BusinessDevelopment and Inside Sales Manager, you'll support the success of IDT in India & ME throught:

Business Development

• Lead generation, customer mapping, client presentations, presales activities, client demos & POCs, negotiation, sales conversion & lead closures.

• Manage a portfolio of high-value accounts, consistently meeting and exceeding quarterly revenue targets.

• Identifying, qualifying, and securing business opportunities, coordinating business generation activities, and developing targeted sales strategies.

• Qualify prospects by meeting customers to unearth the requirement and to position right products and solutions.

• Maintaining knowledge of all products and services offered by the company to provide adequate solutions to the respective clients.

• Collaborating with sales and leadership for weekly reviews.

• Developing and maintaining strong, long-term relationships with key clients, resulting in high client retention.

• Conducting regular account reviews and identifying upsell and cross-sell opportunities

• Cold-calling potential clients & forecast accurately and maintain sales reports as needed.

• Understanding client needs and offering best-in-class solutions to support them.

• Tender/Contract preparation & submission, attending Pre-Post tender/ contract negotiations.

• Collaborating with management on sales goals, planning, and forecasting them basis short- term and long-term business development plans.

• Creating and maintaining a database of prospective clients and regularly updating Salesforce CRM.

• Representing company in EXPO events and creating informative presentations for client meetings, industry exhibits, trade shows and conferences.

• Working with company engineering and Product teams to design & develop solutions for competing in the market.

• Collaborating with cross-functional teams to ensure the timely delivery of products and services, enhancing overall client experience.

• Following proper process for order execution and meeting customer expectations on deliveries (including checking inventory to ensure orders are in stock).

Inside Sales

• Follow up on leads from marketing campaigns to progress into qualified opportunities.

• Daily contact with Customers: reviewing stock level, backlog, open orders, etc.

• Following up with Customers who have not recently ordered products checking products purchased and current availability.

• Managing the sample request process.

• Contact assigned customers to review their needs and negotiate orders when possible.

• Work with sales management to grow the regional pipeline and sales revenue within the region.

What we will love about your background:

• Highly customer-focused.

• Working knowledge of technical characteristics of RFID products.

• Skilled in multitasking.

• Ability to work both independently and as a solid team player.

• Excellent verbal and written communication skills with customers.

• Ability to take initiative and be very well organized.

• Business-oriented with a keen interest in developing customer relationships.

• Proactive and autonomous.

• Deadline driven and detail oriented.

Education and/or Experience:

• At least 4-8 years of experience with direct Sales team.

• College degree, ideally in business administration or engineering.

• B2B sales experience. 

• Experience in customer services or related positions.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.

• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.

• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 52,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal