Offer summary
Key responsabilities:
- Conduct outbound calls to enroll patients
- Handle incoming calls for patient inquiries
- Accurately record data and outcomes
- Perform follow-up communications with patients
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Priority access
Match score not available
Virtual Enrollment Specialist for a Digital Health Company in the US (Home Based Full Time)
72% Flex
Remote:
Full Remote
Job description
Your missions
Outbound Calling to Patients:
• Conduct proactive outreach to senior citizens to enroll them in our chronic care program.
• Provide detailed information about the benefits and services of our program to potential enrollees.
• Address any questions or concerns patients may have during the call.
Inbound Call Handling:
• Answer incoming calls from patients seeking information about our services.
• Provide support and guidance to patients calling in with inquiries or issues.
• Ensure all inbound calls are handled promptly and professionally.
Data Management:
• Accurately record patient information and call outcomes in our system.
• Maintain and update patient records to ensure data integrity and compliance with privacy regulations.
Follow-Up Communications:
• Conduct follow-up calls to patients who have expressed interest but have not yet enrolled.
• Send follow-up emails or messages to patients as required, providing additional information or reminders.
• Conduct proactive outreach to senior citizens to enroll them in our chronic care program.
• Provide detailed information about the benefits and services of our program to potential enrollees.
• Address any questions or concerns patients may have during the call.
Inbound Call Handling:
• Answer incoming calls from patients seeking information about our services.
• Provide support and guidance to patients calling in with inquiries or issues.
• Ensure all inbound calls are handled promptly and professionally.
Data Management:
• Accurately record patient information and call outcomes in our system.
• Maintain and update patient records to ensure data integrity and compliance with privacy regulations.
Follow-Up Communications:
• Conduct follow-up calls to patients who have expressed interest but have not yet enrolled.
• Send follow-up emails or messages to patients as required, providing additional information or reminders.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory. Share
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