Implementation Consultant

At RLDatix, our mission is to make healthcare safer and more efficient so that every patient receives the best possible care. Our innovative healthcare operations platform is recognized globally and provides insights into risk, safety, compliance, provider lifecycle and workforce management. Our commitment to healthcare safety and quality is supported by over 2,100 employees worldwide who are dedicated to making a positive impact.

The Task

Germany is a key growth market for RLDatix, with 60 employees, over 700 customers and 3 strategically located offices across the country. We are actively investing in our German operations to further strengthen our service offerings and expand our presence. As an Account Manager/Consultant, you will become an integral part of our mission to improve healthcare safety and quality in Germany and beyond:

As a consultant in one of our three consulting teams, you will play an important role in the implementation of RLDatix software products in German hospitals. Your tasks will include

• Configuration of our Allocate Optima SaaS application
• Gathering, evaluating and documenting business requirements
• Reporting to the most important stakeholders
• Independent planning of activities with sub-project management depending on experience level
• Collaboration on the further development of our software products
  
  
  

Who We Are Looking For

We are looking for candidates who are committed to making a difference in the healthcare industry by providing excellent customer service. Ideal candidates should have:

• Degree in IT, computer science, business informatics, a related field or equivalent IT training.
• Strong conceptual and analytical skills and the ability to work independently.
• Professional demeanor and good interpersonal skills in dealing with both customers and colleagues
• Initiative, excellent self-organization, assertiveness and flexibility.
• Willingness to visit our customers in Germany on a regular basis
• A background in implementing software projects (HR software) in the healthcare sector would be advantageous
• Experience in conducting user workshops (planning, leading and taking minutes of meetings)
• Experience in conducting product training, both one-on-one and in small groups
• Problem-solver mentality
• Good written and spoken German and English skills
  
  
  

What We Offer

At RLDatix you will be part of a dynamic team contributing to a global leader in health security. We offer:

• An important role in supporting customers, contributing directly to improving safety and quality in the healthcare sector.
• Flexible working hours and the option to work remotely to support your work-life balance.
• A collaborative, supportive work culture with flat hierarchies and fast decision-making.
• An experienced mentor who will support you during the induction process and ensure a smooth transition into our team.
  
  
  

This position is an exceptional opportunity for those who are passionate about using technology to improve healthcare. As part of RLDatix, you will not only advance your career, but also contribute to a safer and better healthcare system.

We Are Looking For Candidates Who Are Committed To Making a Difference In The Healthcare Industry By Providing Excellent Customer Service. Ideal Candidates Should Have

• Degree in IT, computer science, business informatics, a related field or equivalent IT training.
• Strong conceptual and analytical skills and the ability to work independently.
• Professional demeanor and good interpersonal skills in dealing with both customers and colleagues
• Initiative, excellent self-organization, assertiveness and flexibility.
• Willingness to visit our customers in Germany on a regular basis
• A background in implementing software projects (HR software) in the healthcare sector would be advantageous
• Experience in conducting user workshops (planning, leading and taking minutes of meetings)
• Experience in conducting product training, both one-on-one and in small groups
• Problem-solver mentality
• Good written and spoken German and English skills