Offer summary
Qualifications:
High School Graduate or some college preferred, 3+ years of relevant experience, Customer service experience preferred, Proficient in multitasking and prioritizing tasks, Excellent written and verbal communication skills.
Key responsabilities:
- Provide customer service support for assigned program(s)
- Handle inbound and outbound contacts from various sources related to programs
- Ensure completion of project tasks and program compliance duties
- Document all communications accurately and timely
- Assist in site recruitment and launch activities when applicable