Benefits Assistant-Remote

Why CCI?   CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, 24/7 support services, and more! Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees.  We value our employee’s hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Benefits Assistant who will inform and guide employees on benefits, leave, and wellness programs.  They will process benefits transactions, compile, and maintain benefit records and documentation.

Responsibilities

• Review, approve, and ensure the accuracy of all benefits enrollments, changes, and terminations along with qualifying events in the HRIS and benefit provider systems.
• Administer COBRA and assist in the FSA and 401(k) administration. Liaison to COBRA and FSA administrator.
• Communicate effectively with new and current employees regarding all facets of benefits and wellness.  Ensure legal notices and documents are distributed within mandated due dates as assigned.
• Oversee employee benefits records in HRIS, Doclink, and benefit providers systems meeting HIPAA regulations.
• Respond to benefits inquiries from employees and management on plan provisions, benefits enrollments, status changes, and other general inquiries.
• Interact with vendors about questions, issues, systems, and on-going projects.
• Manage employees’ ACA designations in ADP.
• Support benefits communications creation, HRIS set-up, HRIS invoices, open enrollment, employee meetings and ACA.
• Develop and maintain employee benefits and wellness procedures with strong focus on continued process improvement and corrective action when applicable.
• Assist in the creation and maintenance of benefits and leaves.
• Assist in New Hire Orientation – Part 2 (Benefits): Develop, maintain, and deliver the benefits and wellness presentation and corresponding videos. Additionally, manage the scheduling and tracking of new and rehired employees.
• Administer leave-of-absence requests and disability paperwork for medical, personal, disability, and FMLA. Direct liaison to insurance company and FMLA administrator.
• Effectively interpret FMLA implications on company policy as they relate to leaves of absences, disabilities, and workers compensation.
• Assist in ADA accommodations process and documentation.
• Compile and provide necessary reports to applicable parties as needed.
• Understand current corporate plans, practices, procedures, and policies.
• Ensure compliance with federal, state, and local laws.
• Develop constructive and cooperative working relationships with employees and manage overall wellbeing and vendors and maintaining them over time.
• Ability to embrace corporate values, understand the company vision and exemplify company leadership behaviors.
• Other opportunities as assigned by management.

Qualifications

• 1+ year experience in a similar role preferred.
• Working knowledge of federal, state, and local laws preferred.
• Proficient with Microsoft Office Suite and various web-based applications for human resources and benefits.
• Experience using ADP Workforce preferred.
• Ability to work from home and prioritize tasks, create a daily schedule, and avoid distractions to make the most of your workday. 
• Able to stay focused and committed even without direct supervision. 
• Able to build strong relationships with colleagues despite physical distance.
• Ability to supervise tasks.
• Exceptional customer service and organizational skills are necessary.
• Analytical and observational skills which demonstrates the ability to plan their work, deliver results, and have continued process improvement.
• Demonstrated ability to establish effective and cooperative working relationships built on trust.
• Skilled in managing sudden changes in priorities, smoothly transitioning between tasks without any drop in productivity, all while maintaining a flexible and empathetic attitude.
• Capable of communicating effectively through both written and verbal means, adept at drafting reports and plans.
• Openness to learning; adapts to and embraces increased accountability.
• Highly responsible, resourceful, accurate, dependable, and self-motivated.
• Maintain confidentiality and security of data accessed during daily activities. 
• Leadership with skills to positively influence others, collaborate with teammates, communicate on the level of others, listen, and understand people in circumstances common in the workplace.

Shift is Monday-Friday between the hours of 8:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required.