System Administrator

2626 W Beryl Ave Phoenix Arizona, 85021,

Position Description: 

Provides technical expertise in the analysis, design, and implementation of servers and applications for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for the maintenance, configuration, and reliability of computer systems and servers.

Essential Duties and Responsibilities:

• Participates in the evaluation, recommendation, and selection of server infrastructure, including consulting with end users.
• Responsible for ensuring software is licensed and within contracted guidelines.
• Ensures compliance with availability and performance standards
• Responsible for ensuring proper server installation, troubleshooting and hardware testing, ongoing maintenance of production and staging/QA environments, and continuous monitoring and troubleshooting.
• Handles the most complex system issues, possessing expert knowledge of the subject matter.
• Represent the organization at meetings and presents information.
• Responsible for the technical implementation and support of internal server and application products.
• Performs or delegates regular backup operations and implements appropriate processes for data protection, disaster recovery, and failover procedures.
• Installs and upgrades servers and software, manages virtual servers, and integrates automation processes.
• Performs day-to-day monitoring, maintenance, configuration, reliability, and installation of server, workstations, and virtualization.
• Develops system benchmarking, monitoring plans, and procedures related to servers, applications, and various operating systems.
• Develops and maintains detailed maintenance and contingency plans and documentation for server infrastructure.
• Provides detailed project status reporting as directed by leadership.
• Follows NIST security protocols for implementing solutions.
• Follows the ITIL framework in day-to-day work.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Key Values/Enabling Attributes:

• Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
• Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
• Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
• Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
• Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills):

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.