Offer summary
Qualifications:
5+ years in international Customer Service, Order Management, Complaints/Credits, Experience in ERP and CRM systems (D365, Navision), Relevant degree in Business/Administration/Commerce, Italian and English proficiency - Mediterranean language a plus, Strong business & customer support skills.
Key responsabilities:
- Manage Sales Orders, complaints, returns throughout the supply chain
- Handle various customer requests and inquiries from local customers
- Support finance with overdue invoices and credit/rebill actions
- Assist with minor admin tasks for the sales office
- Be an active part of the EMEA CE group and backup CSR's when needed