As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.
BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.
To learn more visit becu.org/careers.
PAY RANGE
The Target Pay Range for this position is $33.17-$40.53 hourly. The full Pay Range is $25.77-$47.93 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.BENEFITS
Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.
IMPACT YOU'LL MAKE:
As a Sr People Operations Specialist at BECU, you'll play a pivotal role in ensuring seamless business operations within our People team. Your contributions will directly impact our employee experience, enhancing processes, and driving efficiency across our HR operations.
*** Primarily remote with up to 1 day/week in office at our headquarters in Tukwila, WA
WHAT YOU’LL DO:
Deliver Exceptional Customer Service: Provide first-line support to employees across all levels, addressing day-to-day inquiries on policies, programs, and processes, ensuring timely resolution or escalating as needed.
Subject Matter Expertise: Serve as a resource for updating and maintaining People team content on internal platforms, ensuring information accuracy and relevance.
Collaborate Effectively: Work closely with stakeholders in the People team to identify and implement HR operational solutions that meet business needs and enhance employee experiences.
Optimize HR Practices: Continuously review, update, and enhance HR processes and procedures to improve efficiency and effectiveness, advocating for best practices and recommending improvements.
Support People Team Operations: Assist with documentation, scheduling, logistics, and meeting/event coordination, ensuring smooth execution of administrative tasks.
Manage Data and Reporting: Process and audit HR transactions, maintaining accurate records and metrics in HR Information Systems and other vendor platforms to monitor program effectiveness.
Drive Process Improvement: Actively participate in projects focused on enhancing processes and improving employee and leader experiences, contributing to ongoing operational improvements.
Craft Effective Communications: Draft, review, and maintain internal communications such as presentations, email updates, and FAQs, ensuring clarity and consistency in messaging.
Ensure Compliance: Maintain knowledge of federal and state employment laws and regulations, applying this knowledge to People team initiatives and practices.
Document Management: Manage document storage and organization, both physically and electronically, ensuring accessibility and compliance with record-keeping requirements.
This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.
WHAT YOU’LL GAIN:
Direct interaction with BECU’s employee base and opportunity to positively impact their experience.
Opportunity to drive impactful change within BECU’s HR operations.
Exposure to a collaborative team environment focused on innovation.
Development of skills in process improvement and HR technology.
QUALIFICATIONS:
Minimum Qualifications:
Bachelor's degree or equivalent work experience and education.
Minimum two years of Human Resources experience in a corporate environment.
Experience with Human Capital Management systems, preferably Workday.
Desired Qualifications:
College coursework or degree in HR, communications, or related fields.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio, SharePoint).
Strong organizational skills with high attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to quickly learn new systems and applications.
Strong interpersonal and customer service skills.
Demonstrated ability to plan, organize, and implement procedures with a focus on process improvement.
Ability to handle multiple competing priorities while maintaining confidentiality.
JOIN THE JOURNEY:
Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU?
This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
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