Sr Manager Program Management

The Company

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Commercial Program Management Office drives strategic global commercial programs such as new product launches, product expansion to new or existing markets, programs with associated partners, and other commercial programs.  We collaborate closely with leaders and cross-functional teams from Marketing/Brand, Product Management, Labeling, Partner Management, Sales, Distribution, Customer Support, R&D, Regulatory, Operations, and others.

We seek an experienced and highly motivated Senior Manager, Program Management for the Commercial Program Management Office (CPMO). The successful candidate will streamline commercialization processes across functions and develop tools, templates, and processes to support our teams, so the teams are equipped to execute commercial programs seamlessly, make effective decisions and drive greater customer value. Continuous process improvement has recently been established as a foundational element of success for the CPMO.  

Where you come in:

• You will partner with cross-functional teams to create significant improvements in the commercialization processes to drive operational excellence.
• You will establish, lead, and implement continuous process improvement initiatives.
• You will implement new tools and templates related to the commercialization process to meet growing business needs for program and product management teams to improve overall operational excellence.
• You will collaborate with the training department for seamless change management in rolling out process improvements to impacted teams in the Commercial and broader organization.
• You will develop reports, analytics, and assessment tools to evaluate performance and possible new improvement opportunities.
• You will build strong working relationships with other operational teams in the organization to focus on holistic Dexcom needs, reducing department-centric silos.
• Your innate desire is to remove obstacles, provide direction internally and to stakeholders, and ultimately align cross-functionally across the organization through all stages of the product commercialization process.
• You will develop program charters for process improvement initiatives, develop program milestones and interdependencies required to build an integrated roadmap and create execution and communication plans.

What makes you successful:

• You have a proven track record of leading complex, broad problem-solving initiatives and the ability to execute tactical solutions to completion.
• Direct experience in establishing operational excellence, finding areas of efficacy in the product lifecycle with new product launches, product expansions to additional markets and distribution channels, and enhancements with hardware and software.
• You have a strong understanding and appreciation of business processes and pain points in business areas. (preferably in a Healthcare or medical device environment)
• You have broad business and technical acumen, proven experience working effectively in a matrix organization, and the ability to collaborate effectively across geographies.
• You have strong communication skills, can effectively facilitate discussions, and communicate with teams and executive leadership.
• You have a high EQ to seamlessly motivate and influence across an organization without direct authority.
• Exceptional skills in assessing, summarizing, and presenting business or operational priorities and decision points for effective, timely, and efficient management/executive decision-making.
• You have experience in business process improvements, Lean Six Sigma, or Black Belt certification.

What you’ll get: (this section should not be modified)

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 15 - 25%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree with 13+ years of industry experience 5-8 years of previous people management.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

View the OFCCP's Pay Transparency Non Discrimination Provision at this link. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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