Insights Manager

Emerald Research Group is a modern research consultancy that helps companies solve their stickiest problems with creative, custom, and consultative approaches. We aren’t your average researchers—with an eye for innovation, we’re always pushing the boundaries of the possible, blending the newest methods with practical knowledge of how things get done to make a big impact.

Join our team as an Insights Manager and be at the forefront of transforming the research industry! We are seeking an enthusiastic and proactive individual to deliver cutting-edge research that will amaze our clients. From day one, you will dive into high-impact projects for various tech clients, using a blend of qualitative, quantitative, and behavioral data to craft compelling stories and deliver powerful insights. Your work will influence business planners, marketers, engineers, and executives, empowering them to make customer-centric decisions and establish themselves as industry leaders.

At Emerald, no two days are the same – and that’s why we love it. On a typical day, you might join our team in designing the computer of the future, helping a leading tech company write a new campaign narrative, and launching the next generation of communications apps. Throughout this, your responsibilities would include:

• Managing custom market research studies, end-to-end – including questionnaire design, fieldwork management, data synthesis, and report/narrative creation
• Managing and mentoring a team of 1-2 research analysts, providing consistent, in-depth feedback, supporting their growth, and allocating resources to make sure every deadline is met
• Supporting Directors, VPs, and C-Suite in client management (from project administrative duties to final report debriefing and activation), acting as a trusted client consultant
• Owning projects throughout their lifecycle, taking responsibility for the success of every project, and navigating through any roadblocks
• Creating narratives that are straightforward, strategic, and actionable for our clients – and distilling these into visually compelling, executive-ready presentations
• Showing a commitment to exceeding client expectations and breaking from the “norm” of market research
• Staying up to date on market trends, releases, and developments to help our clients win

• A Research Guru: You have experience executing qualitative and quantitative research projects, can utilize advanced analytics (think: DCM, segmentation), and have worked with cutting-edge methodologies (e.g. telemetry, social listening)
• A Visual Storyteller: You can communicate the big-picture story beyond the numbers – either to our internal teams or clients - and effectively utilize all the tools at your disposal to do it
• A Flexible Teammate: You are comfortable jumping into new tasks at a moment’s notice and re-prioritizing things as things change for our clients.
• An Advocate: You’re comfortable collaborating with all levels of the Emerald team and are vocal in advocating for necessary changes and your big ideas. You always want what’s best for Emerald and our clients.
• A Multitasking Maven: You’re cool and still strategic under pressure and are comfortable with multiple projects on your plate. You’re always detail-oriented, efficient, and a time-management master
• An Organizational Leader: You take ownership for every project that comes across your desk and are thoughtful in the work you create. You serve as a mentor for your team in all areas: Research excellence, interpersonal communications, and work/life balance
• A Techie: You love all things technology and are comfortable (and even excited) talking about cloud, processors, and operating systems
• A 4-year Bachelor’s degree from an accredited university
• 5+ years of market research, marketing, or consulting experience with at least 1 year of prior experience in a project manager level role
• Experience with statistical software (e.g. SPSS, Q) and research tools (e.g. Decipher, SPSS Data Collection, Qualtrics)
• Excellent Word, PowerPoint, Excel, and written / verbal communication skills

Details Of Position:

• Full-time hourly position reporting to the Director of Commercial Research
• Salary pay range: $75,000 - $110,000  (based on experience).  
• Remote position: Regardless of work location, this position's assigned work hours are Monday through Friday from 9 am to 5 pm Pacific Standard Time 
• We offer competitive group health and insurance plans, 401K (with a company match), and flexible time-off policies to provide you with opportunities to rest and recharge in between projects

Just as we invest in our clients, we also invest in our people. Though we have the energy and feel of a startup, we offer full benefits as part of the Stagwell Group, the largest independent data-driven digital marketing services firm in the U.S.

**Candidates must be authorized to work in the USA without visa sponsorship to be considered for this position.**