Offer summary
Qualifications:
1+ years experience in Customer Service/Issue Resolution/Escalation Handling, Strong analytical and organizational skills, Proficiency in MS-Excel, Fluency in English and excellent communication skills.Key responsabilities:
- Work closely with clients and managers to resolve challenges
- Communicate with stakeholders to resolve order issues
- Retain clients while minimizing company costs
- Identify patterns in issues and provide long-term solutions