Offer summary
Qualifications:
Previous customer service experience, preferably in the travel industry, Excellent communication and interpersonal skills, strong problem-solving abilities, proficiency in office software and online platforms, passion for travel, ability to work independently and collaboratively in a fast-paced environment, flexibility to adapt to changing priorities and client needs.
Key responsabilities:
- Serve as primary contact for corporate clients, handle inquiries/reservations/updates professionally
- Offer personalized assistance, liaise with travel partners for bookings/confirmations/updates
- Address issues promptly, maintain organized records of interactions, collaborate with team to support department success