Practice Administrator (Remote)

Company Overview:

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. Access TeleCare provides healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. The company was the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

Position Summary:

The Practice Administrator will be responsible for assisting with operational and administrative processes,
develop quality assurance benchmarks, assist in the growth of business initiatives, development and success of strategic issues, and assist to ensure operative objectives are in accord with Access TeleCare’s overall needs. A successful applicant will act as an information resource and ambassador to patients, physicians, and staff.

Description of Duties/Essential Functions:

• Partners with physician leaders to identify strategic and operational opportunities and execute plans
• Acts as internal, interdepartmental program representative as well as liaison for external agencies
• Tracks and ensures program readiness for successful new site launches
• Develops budgets for, evaluates, and presents operational and financial performance of programs
• Hires, trains, and coaches clinical and administrative program staff
• Manage daily staffing to ensure optimal operation
• Creates and implements operational and financial improvement plans as needed
• Leads and/or engages in internal, interdepartmental process improvement activities
• Monitors health and patient care practices for compliance in health regulations
• Keep informed of trends in practice administration and healthcare regulations
• Assist with business planning and the improvement of administrative processes
• Additional duties as assigned

Supervisory Responsibilities: 

• Clinical Program Coordinator, Supervisors, etc. 

Education and/or Experience:

• Bachelor’s degree in business administration, healthcare administration or related field
• At least 5 years’ experience in practice administration, a combination of inpatient and outpatient medicine preferred
• Proficiency in electronic practice and health record management systems

Knowledge, Skills, and Abilities:

• Excellent computer skills and familiarity with Microsoft Office programs
• Proficient interpersonal communication skills and the ability to exercise empathy when working with hospital partners, and physicians and patients
• Excellent organizational and time management skills
• Demonstrate an understanding of standard clinical procedures, laws and regulations
• Ability to work independently, but function as part of a team

Work Environment:

• High growth fast paced organization
• 100% Remote based environment 
• Occasional (2-4 times per year) travel to Dallas HQ as needed
• Must be able to remain in a stationary position 50% of the time

Benefits Include:

• Health Insurance (Medical, Dental, Vision)
• Health Savings Account
• Flexible Spending (Medical and Dependent Care)
• Employer Paid Life and AD&D (Supplemental available)
• Flexible Vacation, Wellness Days, and Paid Holidays

The above information in this job description has been designed to indicate the general nature and level of work performance by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job. AAP/EEO Statement: Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. a division of Access TeleCare.