Offer summary
Qualifications:
1 year of customer service or support experience required, Technical savvy and type 35 words per minute accurately, Strong phone communication skills with active listening, Able to work independently and pass a background check.
Key responsabilities:
- Manage large volume inbound/outbound calls timely
- Use scripts, identify needs, research solutions, enter data
- Verify credentials online for nurses picking up shifts
- Maintain professionalism during all customer interactions
- Adapt quickly between tasks efficiently with positivity