DIGITAL LEARNING SPECIALIST

Description

Summary

The Digital Learning Specialist (DLS) is responsible for developing, implementing, and maintaining instructional technology and tools to support Family Education and Support at Children’s Home Society of NC. The DLS works in partnership with the Permanency Support Trainers to promote distance learning opportunities and create on-demand webinars and other types of e-learning content. The DLS will also work collaboratively with the Marketing team to promote awareness and knowledge of CHS training online resources. The Digital Learning Specialist brings knowledge of eLearning platforms, instructional design, graphics, photography and videography to enhance learning and expand access to training.  

Primary Job Functions

1. Areas of Responsibility

• Development and implementation of eLearning platform 
• Work with Permanency Support Trainers to create and maintain a library of on-demand webinars,    learning modules, and digital training resources.
• Graphics and multimedia support for training 
• Review and reconceptualize existing training curricula for optimal online delivery  
• Coach and support Permanency Support Trainers on the use of eLearning tools and technology.
• Work with Marketing to maintain training section of website. 
• Work with Marketing to develop and maintain a training blog to enhance engagement with clients. 
• Work collaboratively with Supervisor, Trainers, Training Coordinators, and other staff to further the use of technology in creating training and expanding 24/7 access to content.

1. Skills

• Demonstrates a passion and knack for multimedia web-based training and support.
• Self-starter with strong work ethic, able to lead and work independently.
• Ability to thrive in a fast-paced team environment.
• Ability to multitask, establish timelines, and prioritize deadlines.
• Strong and active interest in learning and professional development
• Strong interpersonal and collaboration skills
• Ability to be flexible and participate in planning and design.

1. Contribute to a positive, engaging working environment.
   • Work with an equity and inclusion lens, and commit to ongoing learning in this area.
   • Display sensitivity to the service population’s cultural and socioeconomic characteristics.
   • Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
   • Demonstrate flexibility with scheduling in order to best meet the needs of families.
   • Develop a strong knowledge base and stay current on job-related issues and trends.
   • Participate in team meetings, training, education, and the continuous quality improvement process.
   • Comply with CHS’s code of conduct, policies, procedures, and other obligations.
   • Perform other duties related to department goals and projects as needed.

Qualifications

Job Qualifications

Competencies

Schedule Expectations

This position is a salary exempt job that will require some weekends and evenings work, along with the standard scheduled week. The ability to work flexible hours is required to meet business needs. If working remotely, it will be required to be available by telephone and email during specified hours as required. Occasional travel and overnight travel is required to conduct business-related activities.