Traveling Solutions Engineer

Position Summary

Traveling Solutions Engineers are the primary technical resource for the field sales force. Solutions Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Solutions Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues with trade knowledge and develop a plan to fix the current issue. The Solutions Engineer needs to be a hands-on technically savvy person with knowledge in the security/electronic field.

Duties & Responsibilities

• Assist the sales team (Account Executives, and Major Accounts) in the completion of Design/Site Walks to complete bids/quotes.
• Performs discovery, analysis of business needs and definition of client requirements in conjunction with the Account Executives to determine technical requirements for project work, as well as ascertain fit and suitability of our other products, including managed services, within the client network.
• Works with the Sales Engineering staff to convey requirements to the client and provide insight into the technical options available for network and server infrastructure. The role will also aid in designing leading-edge solutions containing a wide variety of technologies.
• Works closely with the Account Executives to determine requirements, counts, and configuration of our managed service offerings in order to provide a cost effective and comprehensive managed solution.
• Confirms that products meet the prospect’s requirements and will assist sales in technical qualification. Throughout the proposal process, the Sales Engineer will articulate and demonstrate solutions, influence customer’s technical requirements, and position products relative to competition.
• Utilize system design tools as needed to design system layouts.
• Utilize system pricing tool as needed to price design layouts.
• Provide pre-sales support to customers and communicate with clients’ technical team as needed.
• Assist in creating and implementing proof on concepts for clients.
• Assist account executives by answering technical questions and making technical presentations.
• Performs other related duties as assigned.

Qualifications

• A post-secondary degree/diploma in electronics or equivalent college technical degree
• 3-5 years of experience as a solutions engineer in a mid to large size security integrator.
• 10 years + experience in technical products and services in the security industry.
• A strong and thorough knowledge in the Security industry – CCTV, Access Control, Intrusion, PLC’s, Relays, Gate Control, Fence Detection, Network Infrastructure, Intercoms, Etc.
• Advanced communication skills both written, verbal and presentations to senior executive levels.
• Expert user level of computer systems: Microsoft Office, Excel, Visio and documentation control systems.
• Intermediate user level of CAD. Completion of security manufacturers certified training programs preferred.
• A clean criminal background and motor vehicle record in good standing.
• A valid driver's license.

Working Conditions

• Regional resource allocated to branch
• Work conducted remotely and at customer sites as scheduled by Director of Solution Engineering
• Customer sites: commercial, residential multi-tenant, construction, etc.
• Outdoors onsite 80-90% of the time and working in all-weather condition at client sites.
• Excellent physical condition as the job requires lifting of equipment overhead weighing upwards of 50 lbs.
• Driving in all weather conditions from office to jobsite.
• Flexibility to work beyond regular working hours subject to customer commitments.
• Travel 75-100%, United States and Canada predominantly in region but could extend into others.

Stealth Monitoring does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, family care status, veteran status, marital status, sexual orientation, gender identity or gender expression, or any other consideration made unlawful by federal, state, or local laws.